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Single Product Page Elementor Template breadcrumbs and filter not working

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

PopsJ

Participant

December 18, 2024 at 16:20

I have added breadcrumbs and filters to the Single Product Page in my Elementor template. These work when editing the template in Elementor. The breadcrumbs appear when choosingto preview the page. But neither the breadcrumbs nor the filters show up on the Single Product page on the website.

I am running the latest XStore version v.9.4.6 and XStore core is 5.4.6

Any ideas why the Breadcrumbs and the Filters are being blocked from appearing?

Files is visible for topic creator and
support staff only.

#427982 Copied Theme version: 9.4.6

5 Answers

Rose Tyler

Support staff

December 18, 2024 at 16:31

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#427986 Copied

PopsJ

Participant

December 18, 2024 at 16:35

I have added you as Administrators now

Please contact administrator
for this information.

#427989 Copied
Rose Tyler

Support staff

December 18, 2024 at 16:59
Hello, PopsJ,

We appreciate your prompt response.

1/ We’ve removed

.single-product .page-heading { display: none; }

from Theme Options > Theme custom CSS > Global.
2/ https://prnt.sc/QpaQDQYtqr-I

Please clear the cache and check the result.

Best regards,
8Theme’s Team
#427992 Copied
PopsJ

Participant

December 19, 2024 at 06:16

Thank you Rose. Those two fixes did the trick. I can’t thank you enough for your speedy and detailed response. Where do I slap the 5 stars?

#428024 Copied

Rose Tyler

Support staff

December 19, 2024 at 08:12

Hello, PopsJ,

You’re welcome!

Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#428037 Copied
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