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Single Product Page Gallery Images - by Khan Afzal

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

Khan Afzal

Participant

March 25, 2021 at 09:44

Single Product Page Gallery Images – Last image is not visible or clickable.

Please, contact administrator
for this information.

#280903 Copied Theme version: 7.0.1 WooCommerce version: 4.5.2

5 Answers

Rose Tyler

Support staff

March 25, 2021 at 16:16

Hello,

Thanks for using our theme!
I’ve checked your product and do not see the problem. Try to clear the cache on your device and check one more time. Provide us with some screenshots of the problem, please. What browser do you use?
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

Regards

#281011 Copied

Khan Afzal

Participant

March 25, 2021 at 16:44

Single Product Page Gallery Images

Please contact administrator
for this information.

#281020 Copied

Robert Hall

Support staff

March 25, 2021 at 21:24

Hello Khan Afzal

Did you check your website on actual mobile device …? Kindly check it on actual device and let us know if you still facing any issue.

We check your website on mobile and desktop and site is working absolutely fine on both devices.

Robert Hall

Robert Hall

#281085 Copied

Khan Afzal

Participant

March 25, 2021 at 22:56

Yes I checked the url (https://yellowadtech.com/saritoria/product/pink-manish-malhotra-lehenga-set/) on mobile devices and laptops and desktop.
The last image of product gallery is not clickable in most of the devices like laptops (1280 X 720 screen resolution) and many mobile devices like iphone X etc.
But the last image is working properly in bigger resolution like 1920 X 1080 or 1440 X 900.
Please check

Please contact administrator
for this information.

#281092 Copied

Rose Tyler

Support staff

March 26, 2021 at 13:22

Hello,

Update the theme, XStore Core plugin, WooCommerce – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , after the update > go to Theme Options and click on Save. Then clear all cache and check the gallery. if your site is live, create a staging site (full copy of the existing one), can do updates there first. If everything is ok then you’ll be able to update the production site.

Regards

#281174 Copied
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