Single Product page image too big - by yusuf.mats

This topic has 11 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: yusuf.mats
    yusuf.mats
    Participant
    August 6, 2014 at 13:39

    Single Product page image size is too big than the image itself and hence its stretched.
    I have made changes in woocommerce settings page as well but no luck.

    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 6, 2014 at 13:47

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Tobio
    Tobio
    Participant
    August 6, 2014 at 20:04

    Hello Robert,

    i have the same problem with my single product page.
    When my browser window is maximized it looks like my picture is stretched.
    If i reduce the window with, the picture reduces back to the normal size.
    see link in description

    the picture size is 207*180

    I hope everything is clear.
    Thank you!
    Tobi

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 7, 2014 at 06:47

    Hello,

    Put this code into custom.css file.

    .product_image .main-image img {
    width: auto;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    August 7, 2014 at 10:31

    Hi I did as you said but still the image is too big on the single product page.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 7, 2014 at 18:00

    Hello @yusuf.mats,

    Please try to use this plugin recommended by Woocommerce team:
    http://wordpress.org/plugins/regenerate-thumbnails/
    and read this article:
    http://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/

    Also as you’re using cache plugin you need clear the cache files via FTP.

    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    August 7, 2014 at 20:50

    Done as you said. But Its still not working.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 8, 2014 at 09:22

    Hello,

    Your original image is too high and narrow. That’s why it’s stretched for the whole image block.
    To have it smaller you need upload more wider images.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    August 8, 2014 at 10:39

    I was guessing that was the problem and i did upload smaller image and it still got stretched.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    August 8, 2014 at 11:28

    Please check the link below… This particular product is of small size image and yet its stretched and when you try to zoom it, it shows the original size of image.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 8, 2014 at 12:05

    Your image height is too big. You need upload images with bigger width value.
    For example, we’ve changed original image dimensions and reuploaded the image
    http://aurioncrystals.in/product/low-price-geometric-shape-alloy/

    So you need edit the original images.

    Regards,
    Eva Kemp.

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