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Single Product page is spanning full width

This topic has 15 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

bgunning

Participant

April 29, 2015 at 09:50

Hi,
Can you help me figure out what is wrong with my single product page? it is stretching the full width of the page.
Thanks!

Please, contact administrator
for this information.

#60460 Copied

14 Answers

bgunning

Participant

April 29, 2015 at 10:09

It’s a live site, so I had to make a quick fix:

#products .responsive-sidebar-bottom {
margin: 60px;
}

so, remove that and see how it isn’t working correctly. I would like a better fix than the one I did.
Thanks much

#60467 Copied

Brian Johnson

Member

April 29, 2015 at 10:15

Hello

Please provide us with wp-admin credentials in private content. Also we cannot pass security to check the isue(please see message we get in private content)

With best regards
Brian Johnson

Please, contact administrator
for this information.

#60469 Copied

bgunning

Participant

April 29, 2015 at 14:06

Thank you!

Please, contact administrator
for this information.

#60546 Copied

Robert Hall

Support staff

April 29, 2015 at 14:26

Hello,

Could you please clarify with more details what exactly you want to do and show us screenshots?

Regards,
Robert Hall.

#60552 Copied

bgunning

Participant

April 29, 2015 at 15:00

Just look at this page in the private content – it is the full width. I don’t know how to link to an image.

Please, contact administrator
for this information.

#60569 Copied

bgunning

Participant

April 29, 2015 at 15:08

Also – the wysiwg editor isn’t showing when I edit a post? Looks like visual composer isn’t working there?
Thanks!!

#60574 Copied

Eva Kemp

Support staff

April 29, 2015 at 15:29

Hello,

I’ve checked product page and it’s not full width:
http://storage4.static.itmages.com/i/15/0429/s_1430317558_6384860_55babbf53c.png
As you can see on the screenshot the container isn’t full width.
I’ve selected all content types for Visual Composer editor in Settings > Visual Composer > General Settings > Content Types.
Please try to edit posts now.

Regards,
Eva Kemp.

#60582 Copied

bgunning

Participant

April 29, 2015 at 16:16

Hi Eva,
Look at the whole page when looking at the full width (the bottom section). Here is a link to an image on my server:

Please, contact administrator
for this information.

#60607 Copied

Eva Kemp

Support staff

April 29, 2015 at 17:00

Hello,

You’re using old Woocommerce version that isn’t compatible with the latest version of the theme. Please update it as well as all required plugins https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#60628 Copied

bgunning

Participant

April 30, 2015 at 00:26

Urgent!! The upgrade you suggested above broke all the pages! What do I do??
Thanks!!

#60710 Copied

Brian Johnson

Member

April 30, 2015 at 07:50

Hello

Please provide us with links to the pages where issue persists. And clarify your request with more details for our better understanding.

With best regards
Brian Johnson

#60730 Copied

Eva Kemp

Support staff

April 30, 2015 at 07:58

Hello,

I’ve disabled Template Debug in Woocommerce > System Status > Tools.
Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#60735 Copied

bgunning

Participant

April 30, 2015 at 18:12

THANK YOU so much!!

#60906 Copied

Eva Kemp

Support staff

April 30, 2015 at 19:36

Hello,

You’re welcome.

Regards,
Eva Kemp.

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