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Single product page not working - by bkbkbk

This topic has 11 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

bkbkbk

Participant

August 21, 2015 at 19:47

Hy, please have a look at the enclosed file.

http://www.bk-perfection.at/downloads/Classico-WooCommerce.jpg

The page layout seems disabled. Could be also because of the new WooCommerce Version?

Thank you.
BR

#81682 Copied Theme version: 1.2 WooCommerce version: 2.4.5

10 Answers

Jack Richardson

Support staff

August 22, 2015 at 08:17

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#81708 Copied

bkbkbk

Participant

August 22, 2015 at 16:27

Hy Jack,

here the Datas.

BR
Benjamin

Please, contact administrator
for this information.

#81748 Copied

Jack Richardson

Support staff

August 24, 2015 at 07:38

Hello,

Your wp-admin panel asks for additional authorization. Please provide us with login details.

Best regards,
Jack Richardson.

#81816 Copied

bkbkbk

Participant

September 2, 2015 at 09:24

Hy Jack,

when I try to log in with the info I gave you, there aren´t any additional authorization required.

BR
Benjamin

#83852 Copied

Jack Richardson

Support staff

September 2, 2015 at 11:05

Hello,

Please look at the screenshot:
http://storage4.static.itmages.com/i/15/0902/h_1441188222_1515839_8976748d00.png
This is the window we see when trying to access wp-admin panel.

Please check it with your hosting provider.

Best regards,
Jack Richardson.

#83900 Copied

bkbkbk

Participant

September 2, 2015 at 17:14

Hy Jack,

please try again.

BR
Benjamin

#84055 Copied

bkbkbk

Participant

September 2, 2015 at 17:18

try with:

Please, contact administrator
for this information.

#84057 Copied

Eva Kemp

Support staff

September 2, 2015 at 17:33

Hello,

Have you made any changes to original theme files?
May we reupload the theme?

Regards,
Eva Kemp.

#84064 Copied

bkbkbk

Participant

September 3, 2015 at 07:38

Yesterday I uploaded your update version 1.3

You can upload them as well again.

BR
Benjamin

#84212 Copied

Eva Kemp

Support staff

September 3, 2015 at 10:57

Hello,

I’ve updated Redux Framework. Please check Theme Options now.

Regards,
Eva Kemp.

#84295 Copied
Tagged: page not working, seo friendly, single product, themes, woocommerce, wordpress
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