Single product page not working - by bkbkbk

This topic has 11 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: bkbkbk
    bkbkbk
    Participant
    August 21, 2015 at 19:47

    Hy, please have a look at the enclosed file.

    http://www.bk-perfection.at/downloads/Classico-WooCommerce.jpg

    The page layout seems disabled. Could be also because of the new WooCommerce Version?

    Thank you.
    BR

    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 08:17

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: bkbkbk
    bkbkbk
    Participant
    August 22, 2015 at 16:27

    Hy Jack,

    here the Datas.

    BR
    Benjamin

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 07:38

    Hello,

    Your wp-admin panel asks for additional authorization. Please provide us with login details.

    Best regards,
    Jack Richardson.

    Avatar: bkbkbk
    bkbkbk
    Participant
    September 2, 2015 at 09:24

    Hy Jack,

    when I try to log in with the info I gave you, there aren´t any additional authorization required.

    BR
    Benjamin

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 11:05

    Hello,

    Please look at the screenshot:
    http://storage4.static.itmages.com/i/15/0902/h_1441188222_1515839_8976748d00.png
    This is the window we see when trying to access wp-admin panel.

    Please check it with your hosting provider.

    Best regards,
    Jack Richardson.

    Avatar: bkbkbk
    bkbkbk
    Participant
    September 2, 2015 at 17:14

    Hy Jack,

    please try again.

    BR
    Benjamin

    Avatar: bkbkbk
    bkbkbk
    Participant
    September 2, 2015 at 17:18

    try with:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 17:33

    Hello,

    Have you made any changes to original theme files?
    May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: bkbkbk
    bkbkbk
    Participant
    September 3, 2015 at 07:38

    Yesterday I uploaded your update version 1.3

    You can upload them as well again.

    BR
    Benjamin

    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 10:57

    Hello,

    I’ve updated Redux Framework. Please check Theme Options now.

    Regards,
    Eva Kemp.

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