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Single Product Page on Elementor builder doesnt show CROSS LINE for out of stock products

This topic has 11 replies, 4 voices, and was last updated 3 months ago ago by Anas

Anas

Participant

July 15, 2024 at 17:49

Hi there,

I dont see the product variation showing out of stock CROSS LINE when selected on Elementor single product page builder.

Files is visible for topic creator and
support staff only.

#404908 Copied Theme version: 9.3.15

10 Answers

Rose Tyler

Support staff

July 16, 2024 at 06:50

Hello Anas,

Thank you for reaching out to us with your concern.

To assist you effectively, could you kindly provide URL of page from your screenshot, temporary wp-admin, FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#404954 Copied

Anas

Participant

July 16, 2024 at 08:44

please check the pvt content area, i have given the admin login

thanks

Please contact administrator
for this information.

#404998 Copied

Andrew Mitchell

Support staff

July 16, 2024 at 14:35

Hello, Anas,

We have noticed that you have not yet registered your theme using the purchase code. Please activate your theme so that we can provide you with the necessary support.

Best Regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

#405163 Copied

Anas

Participant

July 16, 2024 at 16:19

Hi,

I just registered the theme. Please advise

thanks

#405193 Copied

Anas

Participant

July 17, 2024 at 07:25

hello there, any update? thanks

#405265 Copied

Andrew Mitchell

Support staff

July 17, 2024 at 10:19

Hello, Anas,

I hope this message finds you well. We kindly request that you provide us with the FTP access credentials. Additionally, please furnish us with a link to the product where the issue is occurring.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#405324 Copied

Anas

Participant

July 17, 2024 at 11:05

Hi, please find the FTP login on the Pvt content area.

this is the product

https://cd.trsonsite.xyz/product/arlo-spotlight-camera-security/

Please contact administrator
for this information.

#405344 Copied

Anas

Participant

July 18, 2024 at 04:40

hi there, any updates on this this?

thanks

#405486 Copied

Jack Richardson

Support staff

July 18, 2024 at 14:00

Dear @Anas,

I hope this message finds you well.

Upon reviewing your product, it appears that the variation swatches are now functioning correctly, as evidenced by the following screenshot: https://www.awesomescreenshot.com/image/49489961?key=c442e86a313ababe894d99a16293cd1c.

Could you kindly confirm whether everything is working to your satisfaction, or if there is anything else we may have overlooked?

Thank you for your attention to this matter.

Best Regards,
Jack Richardson
8Theme’s Team

#405637 Copied

Anas

Participant

July 19, 2024 at 05:25

Hi Jack,

Yes it is working now. thanks

#405722 Copied
Tagged: best selling themes, cross line issue, elementor builder, out of stock, product availability, single-product page, woocommerce themes
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Single Product Page on Elementor builder doesnt show CROSS LINE for out of stock products

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