This topic has 11 replies, 4 voices, and was last updated 5 months, 1 weeks ago ago by Anas
Hi there,
I dont see the product variation showing out of stock CROSS LINE when selected on Elementor single product page builder.
Hello Anas,
Thank you for reaching out to us with your concern.
To assist you effectively, could you kindly provide URL of page from your screenshot, temporary wp-admin, FTP access? This will enable us to thoroughly investigate and address your concerns.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
please check the pvt content area, i have given the admin login
thanks
Hello, Anas,
We have noticed that you have not yet registered your theme using the purchase code. Please activate your theme so that we can provide you with the necessary support.
Best Regards,
The 8Theme Team
Hi,
I just registered the theme. Please advise
thanks
hello there, any update? thanks
Hello, Anas,
I hope this message finds you well. We kindly request that you provide us with the FTP access credentials. Additionally, please furnish us with a link to the product where the issue is occurring.
Thank you for your attention to this matter.
Best Regards,
8Theme’s Team
Hi, please find the FTP login on the Pvt content area.
this is the product
https://cd.trsonsite.xyz/product/arlo-spotlight-camera-security/
hi there, any updates on this this?
thanks
Dear @Anas,
I hope this message finds you well.
Upon reviewing your product, it appears that the variation swatches are now functioning correctly, as evidenced by the following screenshot: https://www.awesomescreenshot.com/image/49489961?key=c442e86a313ababe894d99a16293cd1c.
Could you kindly confirm whether everything is working to your satisfaction, or if there is anything else we may have overlooked?
Thank you for your attention to this matter.
Best Regards,
Jack Richardson
8Theme’s Team
Hi Jack,
Yes it is working now. thanks
The issue related to '‘Single Product Page on Elementor builder doesnt show CROSS LINE for out of stock products’' has been successfully resolved, and the topic is now closed for further responses