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Single Product Page Related product hover effect problem

This topic has 20 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

gary@flux.com.my

Participant

April 11, 2017 at 09:50

Hi,

My product page > Related product hover effect got some problem.
This is the product page http://morekl.my/product/women/balmain/

Why I pointed on 1 single product all product will auto swap images?
At my home page it this effect working well.

Any setting wrong or any solution of it?

#159502 Copied Theme version: Legendav 0.0.1 WooCommerce version: Version 4.7.3

19 Answers

Rose Tyler

Support staff

April 12, 2017 at 14:20

Hello,

Please, provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#159791 Copied

gary@flux.com.my

Participant

April 13, 2017 at 05:00

Hi,

This is my access.

Please, contact administrator
for this information.

#159889 Copied

Rose Tyler

Support staff

April 13, 2017 at 15:10

Hello,

As I see you are using new woocommerce version.
Compatibility of our theme with the plugin will be added in a new theme update.
Please wait for it. Thank you for understanding.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#160019 Copied

gary@flux.com.my

Participant

April 14, 2017 at 04:35

Hi,

Thanks for reply.
We found out the woocommerce product > variations change images doesn’t work.
We set different colour with different product images, when we selected colour the images should change. But after update it doesn’t work now.Please check on it.

Also, When available to update new theme?

Thanks.

#160107 Copied

Rose Tyler

Support staff

April 14, 2017 at 12:58

Hello,

Very likely, the problem with color variations also related to woocommerce version.
The next theme update should be in 1 week.

Regards,
Rose Tyler.

#160165 Copied

gary@flux.com.my

Participant

April 26, 2017 at 03:59

Hello,

The theme available to update now?.
For the woocommerce colour variations problem in version 2.16.14 working well, but we can’t save/update product.
So we must update to version 3.0.4 but Ihe colour variation no work.

New theme update will solve this issue?
And the related product hover issues.
And what version of woocommerce recommend to solve all problem.

Thanks.

#161274 Copied

gary@flux.com.my

Participant

May 3, 2017 at 09:23

Hello,

We updated to latest theme also can’t work as well.
Any update of it?

#161917 Copied

Rose Tyler

Support staff

May 3, 2017 at 13:42

Hello,

I think new Legenda will be released soon, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

Regards,
Rose Tyler.

#161973 Copied

gary@flux.com.my

Participant

May 5, 2017 at 06:05

Hello,

We updated the theme 3.2, WC 3.0.5 and WPBakery Visual Composer.
The problem still got.

Please check on it.

#162216 Copied

Rose Tyler

Support staff

May 8, 2017 at 12:18

Hello,

Make sure that you are using latest theme version http://prntscr.com/f5fe96

Regards,
Rose Tyler.

#162512 Copied

gary@flux.com.my

Participant

May 9, 2017 at 04:11

Hello,

Yes, Currently is 3.2 http://prnt.sc/f5p5z1
We reinstall all agian.

Thanks.

#162592 Copied

Rose Tyler

Support staff

May 10, 2017 at 12:29

Hello,

Your provided credentials are incorrect. Please check them.

Regards,
Rose Tyler.

#162687 Copied

gary@flux.com.my

Participant

May 23, 2017 at 04:43

Hello,

Any update for it?
Only single product page related product mouse over got problem, other pages are ok.
We only changed the name related product to “You May Also Like”.
We also using the original 3.2ver style.css but it doesn’t fix it.

thanks.

Please, contact administrator
for this information.

#163839 Copied Theme version: 3.2 WooCommerce version: 3.0.5

Rose Tyler

Support staff

May 23, 2017 at 08:18

Hello,

I’ve sent the file to your email. Please replace /wp-content/themes/legenda/style.css.

Regards,
Rose Tyler.

#163856 Copied

gary@flux.com.my

Participant

May 23, 2017 at 09:18

Hello,

Thanks for the css.
The css it fixed single product page image hover problem, but my homepage and product page hover images will disappear.

Please help me check for it.
Thanks.

#163869 Copied

Rose Tyler

Support staff

May 23, 2017 at 09:26

Hello,

Please provide screenshot of the problem.

Regards,
Rose Tyler.

#163871 Copied

Rose Tyler

Support staff

May 23, 2017 at 09:37

Hello,

Oh I see, sorry.
I’ve sent new css file.

Regards,
Rose Tyler.

#163875 Copied

gary@flux.com.my

Participant

May 23, 2017 at 09:52

Hello,

Thanks a lot it works now.
May I know which line of css or which part you updated? Next time we can avoid this problem.

Thanks. 🙂

#163876 Copied

Rose Tyler

Support staff

May 23, 2017 at 10:11

Hello,

You’re welcome!
Please see screenshot https://prnt.sc/fb2g8t.
Also, in the new update, it will be fixed for all our users.
Thank you for the notice.

Regards,
Rose Tyler.

#163878 Copied
Tagged: best selling, hover effect, problem, single product, themes, woocommerce
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Single Product Page Related product hover effect problem

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