Single product page, session its gone, do not showing anymore

This topic has 5 replies, 2 voices, and was last updated 1 hours, 5 minutes ago ago by Fatcho

  • Avatar: Fatcho
    Fatcho
    Participant
    October 28, 2024 at 16:25

    Hello I edit the page single product and do not showing anymore product image, title, etc.

    https://www.loom.com/share/8bad3df92d334211acb62fde567a5a2a

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 28, 2024 at 16:39

    Hello, Fatcho,

    Thank you for contacting us and for using XStore.

    Please note that when the Elementor builder is activated (as shown in the screenshot: https://prnt.sc/8qa2TJWQLfaH), the settings in the Theme Options may not function as expected. This is because the builder takes priority over the theme settings, which is standard behavior.

    You are currently editing the template https://prnt.sc/PUKhtcw_GvYY , so we can’t open the editor.

    Maybe this article will be helpful for you – https://elementor.com/help/revision-history-undo-and-redo/

    Best regards,
    8Theme Team

    Avatar: Fatcho
    Fatcho
    Participant
    October 28, 2024 at 17:12

    OK I close it now. If you see the history I do not remove anything. I just save and when I go to tehe page its missing the entire session.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2024 at 08:52

    Hello, Fatcho,

    We would like to inform you that we have successfully imported the template from our demo to your website and applied it to all products. You may now delete the old template and continue working with the new one.

    If you have any questions or need further assistance, please don’t hesitate to reach out.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Fatcho
    Fatcho
    Participant
    November 22, 2024 at 19:32

    I’m with problems to translate some terms, like Add to Cart in home page, I change it in Loco translate but still show “Add to cart”, and others areas too, Loco translate do not work in all areas from theme.

    Files is visible for topic creator and
    support staff only.
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