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Single Product Page – tabs (accordion) opens then closes automatically

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

  • Avatar: skillard
    skillard
    Participant
    March 24, 2021 at 23:00

    Hello, I’m using Single Product Page builder. And product tabs acting weird when switched to Accordion type. When you click or turn on ‘Open First Tab’ option, it opens the tab for a half of a second and then collapse it. Thus I cannot open any of tabs to read the text inside it.

    I’m not sure why this may happen, but it seems like the issue appeared after the last theme update.

    Please, contact administrator
    for this information.
    #280855 Copied Theme version: 7.2.6 WooCommerce version: 5.1.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2021 at 07:54

    Hello,

    It was an issue in 7.2.5 version of the theme, after the latest update – it is fixed. Please clear cache and check now. As I can see, tabs work fine on your site.

    Regards

    #280870 Copied
    Avatar: AB
    AB
    Participant
    May 6, 2022 at 13:02

    Hi, my tabs products are not working, can you check it?

    #323319 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2022 at 13:10

    Hello @AB,

    Submit a new topic, please. Provide URL of product with the problem, so we can take a closer look.

    Regards

    #323321 Copied
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