Return to previous page

Single Product & Products Archive Pages are not Working & Editable via Elementor

This topic has 3 replies, 2 voices, and was last updated 6 minutes ago ago by regencycigaremporium

regencycigaremporium

Participant

November 27, 2024 at 15:27

Dear XStore Team,

I hope this message finds you well.

I’ve been using the XStore theme and have previously been able to edit the Single Product and Products Archive Pages in Elementor for customization without any issues. However, I recently noticed that these pages are no longer loading or editable in Elementor as they were before.

Could you please assist me in resolving this issue? If there are any updates, compatibility settings, or troubleshooting steps I should follow, I would greatly appreciate your guidance.

Thank you in advance for your support. I look forward to your response.

Best regards,

Keesha

Content is visible for topic creator and
support staff only.

#425521 Copied Theme version: 9.4.5

2 Answers

Rose Tyler

Support staff

November 27, 2024 at 16:53

Hello Keesha,

Thank you for reaching out to us and for using the XStore theme. We truly appreciate your support.

We understand the inconvenience you’re experiencing with editing the Single Product and Products Archive Pages in Elementor.

XStore Builders > Archive Product Builder with Elementor > edit template > https://prnt.sc/APux24lxfK_p We do not see a problem.

Could you please record a video of your actions and the problem?

Best regards,
8Theme’s Team

#425547 Copied

regencycigaremporium

Participant

November 27, 2024 at 17:32

Hi Rose,

Thank you so much for the quick response & apologies for the incomplete details

Here are the problematic pages which doesn’t seem to load on my end:

Single Product Page
https://michaelcorreia.net/wp-admin/admin.php?page=elementor-app&ver=3.25.10#/site-editor/templates/product

Products Archive Page
https://michaelcorreia.net/wp-admin/admin.php?page=elementor-app&ver=3.25.10#/site-editor/templates/product-archive

Truly appreciate your help as always!

Sincerely,

Keesha

Files is visible for topic creator and
support staff only.

#425553 Copied
Viewing 3 results - 1 through 3 (of 3 total)