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Single product – view cart / checkout shortcut

This topic has 10 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Monique

Participant

October 3, 2024 at 20:51

On a single product, if you click on “Add to cart” on a product, it just gives a tick and then you have to scroll up to the top of the page to the shopping cart to checkout. On a Variant product, it will give you the option to continue shopping or checkout once you’ve selected your option of that variant product. Can we not have the continue shopping or checkout option also on the single product – so there’s a quick shortcut to checking out?

#416991 Copied Theme version: 6.3.5 WooCommerce version: 9.2.3

9 Answers

Tony Rodriguez

Support staff

October 4, 2024 at 07:29

Hello, @Monique,

Thank you for contacting us and for using XStore.

1/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

2/ Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

We appreciate your cooperation and look forward to resolving your query promptly.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#417041 Copied

Monique

Participant

October 4, 2024 at 09:42

Attached video: https://we.tl/t-9qyW5lBesx

You’ll see the first selection shows the continue shopping / checkout shortcut.
The next product only shows a tick once added to cart, I want it also show the continue shopping / checkout shortcut. On both mobile and desktop.

Please contact administrator
for this information.

#417077 Copied

Tony Rodriguez

Support staff

October 4, 2024 at 11:21

Hello, @Monique,

We are currently experiencing difficulties accessing your website and require valid WP-admin credentials to investigate the issue further. Kindly provide these details in the private content area at your earliest convenience.

Your cooperation will enable us to review your settings and offer the necessary assistance promptly.

Thank you for your attention to this matter.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

#417111 Copied

Monique

Participant

October 4, 2024 at 12:07

Updated login’s.

Please contact administrator
for this information.

#417133 Copied

Andrew Mitchell

Support staff

October 5, 2024 at 11:15

Hello, Monique,

Thank you for reaching out to us.

First and foremost, we recommend that you update your theme to the latest version, 6.4.9. Additionally, please ensure that you update the plugins for WooCommerce and WooPress-core.

After completing these updates, kindly check again to see if the issue persists.

Best regards,
The 8Theme Team

#417310 Copied

Monique

Participant

October 6, 2024 at 09:57

I’ve updated plugins, however the theme is not updating and just keeps telling me to update which I am but it’s not updating.

#417415 Copied

Monique

Participant

October 6, 2024 at 15:01

The theme has now updated but the issue is still the same, has not fixed the issue.

#417446 Copied

Monique

Participant

October 8, 2024 at 11:21

Please assist with this issue that I’m experiencing

#417753 Copied

Andrew Mitchell

Support staff

October 8, 2024 at 13:14

Hello, Monique,

We hope this message finds you well. In light of our ongoing collaboration, we kindly request that you provide us with the FTP access.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#417803 Copied
Tagged: checkout shortcut, ecommerce solutions, online store, single product, view cart, woocommerce themes, wordpress
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