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Single Product View changes the product preview so I can’t edit the style

This topic has 5 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: sisalik
    sisalik
    Participant
    December 5, 2021 at 20:33

    Hi!
    If I open a Single Product and choose Customise (Theme settings), the product stays the same.
    When I click the Shortcut “Form cart” in the preview, it opens the correct XTheme Menu item but changes the product to an old product that doesn’t have the option I am trying to change, because the old product is sold out.
    This product change also happens, when I open “Add to cart & quantity” from the Menu manually.

    I need to change the form style so I can see it changing. This seems to be a bug.

    #310974 Copied Theme version: 8.0.10
    4 Answers
    Avatar: sisalik
    sisalik
    Participant
    December 6, 2021 at 02:36

    Added credentials

    Please contact administrator
    for this information.
    #310983 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 6, 2021 at 11:26

    Hello,

    You can click the product that is not sold out https://recordit.co/63Vy27MdGa and check the cart form.

    Regards

    #311015 Copied
    Avatar: sisalik
    sisalik
    Participant
    December 6, 2021 at 20:31

    I managed to change the button in between some steps (in the video in the gap of 0:29-0:39), but as you can see there IS a BUG somewhere:
    If the Single Product Builder menu is NOT open, then clicking “Form cart” on the Single Product page changes also the opened product in the preview window to another product. That shouldn’t happen!

    Please contact administrator
    for this information.
    #311068 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2021 at 12:03

    Hello,

    If you just open the Single product builder it automatically redirects to the first product that you have. If you click the other product you’ll be able to check that. But if you go out of the builder and then click that again it will display that first product again and we unfortunately we can’t change that. It’s like WooCommerce default settings if you open the product category and then open the WooCommerce catalog settings it will redirect you to shop page, not to product category.
    But settings apply for the elements. So, open the product you need and just choose the necessary element at the left sidebar without clicking on the green tips. Besides you can open the necessary product in the additional tab and check changes there.

    Regards

    #311098 Copied

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The issue related to '‘Single Product View changes the product preview so I can’t edit the style’' has been successfully resolved, and the topic is now closed for further responses

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