This topic has 4 replies, 2 voices, and was last updated 18 hours, 56 minutes ago ago by Rose Tyler
Hello everyone,
I need your help, there is an error in the product customzier.
I have two different product pages and have always been able to edit them. I wanted to customize something today, but I can’t get to it… when I click on edit – the block page is strangely loaded and the edit mode is not available.
Second: Also, strangely enough, the code on the on “ custom html 4” ( [gzd_product_delivery_time] ) is no longer displayed but on the other product page, but it is.
hmmmmmm…….
i need your help
Oliver
Hello, Oliver Theiß,
Thank you for reaching out to us.
We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.
Best regards,
8Theme’s Team
hello Rose,
awww yes I have to check that tomorrow, I can’t do it today.
I’ll get back to you tomorrow if I have any questions
thanks for your quick response
Hello, Oliver Theiß,
We hope this message finds you well.
Please take your time, and thank you in advance for your kind cooperation.
Best regards,
8Theme’s Team
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