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Site blank & can't access wp-admin on installation

This topic has 9 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

treadall

Participant

September 2, 2015 at 05:55

wp failed after installing the theme. I deleted wordpress and reinstalled. Installed the theme and got a blank preview. WooPress shows in the theme list ok.

WooCommerce not installed yet… is this required first?

#83793 Copied Theme version: 2,4

8 Answers

Stan Russell

Participant

September 2, 2015 at 09:48

Hello treadall,

please provide us with link to your site, admin and FTP credentials in private content and we will investigate this issue.

Regards,
Stan Russell.

#83858 Copied

treadall

Participant

September 2, 2015 at 15:20

Please, contact administrator
for this information.

#84000 Copied

Robert Hall

Support staff

September 2, 2015 at 15:28

Hello,

As I see you have the following error in console ‘Failed to load resource: the server responded with a status of 500 (Internal Server Error)’.

You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

Regards,
Robert Hall.

#84006 Copied

treadall

Participant

September 2, 2015 at 16:16

I contacted JustHost and surprise… they said to contact you.

Can you give me any more detail? what should they look for?

#84021 Copied

treadall

Participant

September 2, 2015 at 16:19

JustHost wrote:

Currently, these are error related to the the: [02-Sep-2015 14:42:46] PHP Parse error: syntax error, unexpected T_FUNCTION in /home4/silvery6/public_html/wp-content/themes/woopress/framework/theme-functions.php on line 2944
[02-Sep-2015 15:09:30] PHP Parse error: syntax error, unexpected T_FUNCTION in /home4/silvery6/public_html/wp-content/themes/woopress/framework/theme-functions.php on line 2944

#84024 Copied

Robert Hall

Support staff

September 2, 2015 at 16:23

Hello,

You’re using old PHP version (5.2.17 – http://prntscr.com/8bsavm).
Please ask your host to increase php version to at least 5.4.

Regards,
Robert Hall.

#84026 Copied

treadall

Participant

September 2, 2015 at 16:33

ok fixed… thank you

#84031 Copied

Eva Kemp

Support staff

September 2, 2015 at 16:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#84044 Copied
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Site blank & can't access wp-admin on installation

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