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Site broken after last theme update 9.5 - by Marta

This topic has 8 replies, 3 voices, and was last updated 2 years ago ago by Rose Tyler

Marta

Participant

March 15, 2023 at 09:27

Hi, i have just update the theme to 9.5 and the site is broken (only the backend).

Check private area

In the frontend I get this warning:
XStore theme requires the following plugin: XStore Core plugin v.5.0.5
but I cannot update XStore core plugin because my backend is broken.

What can I do?
Thanks

Please, contact administrator
for this information.

#350070 Copied Theme version: 9.5

7 Answers

Tony Rodriguez

Support staff

March 15, 2023 at 09:50

Hello Marta,

We would appreciate it if you could provide us with your WordPress Admin URL and credentials, as well as FTP or cPanel login details, in the private content area of this topic. This will enable us to investigate your site further and provide assistance.

Best Regards,
8Theme’s Team

#350074 Copied

Marta

Participant

March 15, 2023 at 10:11

Ok, also I had problem when I updated WooCommerce last week. Right now WooCommerce are not updated, if you can take a look too…

In this moment, my php is 7.x because I have other website in the same server and doesn’t run on php 8. If your theme dosen’t work on php 7.x, please leave the theme in the previous version (9.0.4 I guess)

Please contact administrator
for this information.

#350077 Copied

Rose Tyler

Support staff

March 15, 2023 at 14:30

Hello, Marta,

We’ve fixed the problem. Please check now.

Kind Regards,
8theme team

#350120 Copied

Marta

Participant

March 15, 2023 at 16:12

Thanks,
what was the problem?

#350136 Copied

Rose Tyler

Support staff

March 15, 2023 at 16:33

Hello, Marta,

You’re welcome!

Your PHP is sensitive and throws an error when there is an extra comma after the last value in an array, as if there should be another element but there was not – https://prnt.sc/UNq8vEnmS0qv

Kind Regards,
8theme team

#350140 Copied

Marta

Participant

March 15, 2023 at 17:01

That could be happens again when I will update to php 8?

#350146 Copied

Rose Tyler

Support staff

March 16, 2023 at 07:50

Hello, Marta,

Please wait till information about compatibility with PHP 8 will be added in our changelog – https://xstore.8theme.com/update-history/

Kind Regards,
8theme team

#350183 Copied
Tagged: best selling, seo friendly, site broken, theme update, themes, woocommerce
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