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Site error (disappeared) after update to 4.0

This topic has 4 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

pedro8

Participant

February 21, 2018 at 12:32

Hello team

after last theme update to 4.0 I got the following error:
Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /data/web/dios.sk/web/wp-content/themes/woopress/framework/theme-functions.php on line 401

Both site & admin didn’t work. Only white screen with above notice. I tried to overwrite several times but always the same result. I had to return to previous version.
All other plugin are up to date.
Does anybody face the similar problem?

After last update of VC, some icons in admin section are not visible (e.g. edit, duplicate, layout, etc.). I can click it and edit it is just not visible.
What might caused this?

Appreciate if anybody can help.

Thank you
Peter

#185797 Copied

3 Answers

Rose Tyler

Support staff

February 21, 2018 at 15:21

Hello,

1. We’ve sent theme-functions.php file, please update the theme and replace this file.
2. What php versions do you use? Please note that Visual Composer does not fully support 7.2 php version and it could be the reason of your problem. Can you, please, downgrade PHP version to 7.1, please, and let me know about results.

Regards

#185848 Copied

pedro8

Participant

February 22, 2018 at 14:12

Hello

thanks you for your reply.
I already tried to replace theme-functions.php file but it didn’t resolve the problem.
I asked our provider and php version is 5.3.3.

#186005 Copied

Rose Tyler

Support staff

February 22, 2018 at 14:53

Hello,

In this case, please provide us with temporary wp-admin and FTP access in Private Content.
Also, contact your hosting and ask update php version to 5.6.

Regards

#186019 Copied
Tagged: error, themes, update, woocommerce, wordpress
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