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Site Error When Updating Theme To Version 8.1

This topic has 3 replies, 2 voices, and was last updated 2 years, 8 months ago ago by YvonneApex

YvonneApex

Participant

April 5, 2022 at 20:01

Currently have version 6.3.5 installed on the site. WP Version 5.9.2
Everytime I try to update, following the steps outlined in the support documentation, the site breaks. This is the message I get:

Warning: require(/home/customer/www/apexmedicallasers.com/public_html/wp-content/themes/xstore/theme/versions.php): failed to open stream: No such file or directory in /home/customer/www/apexmedicallasers.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/admin/import.php on line 39

Fatal error: require(): Failed opening required ‘/home/customer/www/apexmedicallasers.com/public_html/wp-content/themes/xstore/theme/versions.php’ (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/apexmedicallasers.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/admin/import.php on line 39
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Please help.

Please, contact administrator
for this information.

#321406 Copied Theme version: 6.3.5 WooCommerce version: 5.9.2

2 Answers

Olga Barlow

Support staff

April 6, 2022 at 21:29

Hello,

Your WP, bundled plugins and theme were completely out of date. I have updated everything. Check now.

Regards

#321467 Copied

YvonneApex

Participant

April 7, 2022 at 18:16

Thank you – that solved the problem.

#321539 Copied
Tagged: seo friendly, site error, templates, theme update, version 8.1, woocommerce, wordpress
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Site Error When Updating Theme To Version 8.1

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