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Site extremely slow - by Martin - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

Martin

Participant

August 15, 2020 at 18:53

Hi, my site is extremely slow. I had to uncheck all the Optimization built in options because it got worse with them activated.

I´ve seen many comments about the slow speed of this theme.

Now I have activated Supercache with autoptimize but sometimes i spend 10 minutes to order 1 single product (my sore has only 6). I use known plugins.

I´ve installed used fonts locally and dont have many options left to fix this.

I hope you can help. Thanks

Please, contact administrator
for this information.

#248032 Copied Theme version: 6.3.9.1 WooCommerce version: last

4 Answers

Rose Tyler

Support staff

August 15, 2020 at 19:01

Hi,

Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Let us know if you need any further assistance.

Regards

#248033 Copied

Martin

Participant

August 15, 2020 at 19:04

I have read it but did not help me, i´m an advanced user, i have those concepts, but thanks.

There´s something else here

#248034 Copied

Martin

Participant

August 15, 2020 at 22:40

Would you please take a look into the web? This sounds like certain process is triggering
a rapid increase in memory consumption.

#248045 Copied

Rose Tyler

Support staff

August 16, 2020 at 07:41

Hello,

Do you have this problem when a default theme is activated on your site?
Have you tried to disable plugins? Maybe some of 3rd-party plugins conflicts.
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed. Contact your hosting provider to check the situation from the server-side, check the server error log.
As I can see, after testing the site via gtmetrix, you need to optimize images, for example – https://prnt.sc/u0cp7b and change settings of banners on the home page – https://prnt.sc/u0cpei – https://prnt.sc/u0cpu5

Regards

#248053 Copied
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