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Site footer + google settings broken after update

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

dhlaminib

Participant

September 28, 2023 at 07:15

Good Day,

I recently updated my Xstore theme and the site seems to be broken. There are two issues here.

1. The footer is broken and showing code on a live site. This is not secure.
2. The UI has not changed in terms of the packaged login or registration forms, but getting mobile usability issues on google search console.

#368741 Copied Theme version: 9.1.14

1 Answer

Rose Tyler

Support staff

September 28, 2023 at 07:49

Hello, Dhlaminib,

Thank you for getting in touch with us.

The theme update should not cause any issues. What version did you use before the update?

1/ It looks like you disabled a plugin that was used to create content for the Footer. Please make sure that WPBakery or Visual Composer plugin is activated on the site.

2/ Please describe the issue in more detail with a video or screenshots.
Upload them on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Kind Regards,
8theme team

#368747 Copied
Tagged: best selling woocommerce troubleshooting, fix woocommerce update errors, google settings broken woocommerce, site footer problems woocommerce, woocommerce themes update issues
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