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Site header messed up after updating - by Muhammad Basim

This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: Muhammad Basim
    Muhammad Basim
    Participant
    July 17, 2021 at 12:29

    Site header messed up after updating

    Please, contact administrator
    for this information.
    #294596 Copied Theme version: 8.0
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 17, 2021 at 12:47

    Hello,

    Could you, please, make sure that all the folders and files inside your WP installation have the correct owner and permissions?
    Could you, please, provide us with the server error logs for the last day?

    Regards

    #294600 Copied
    Avatar: Muhammad Basim
    Muhammad Basim
    Participant
    July 17, 2021 at 12:49

    Yes the folder permission is set to 755 . Where I can find the error logs? I send you the FTP details of server.

    #294601 Copied
    Avatar: Muhammad Basim
    Muhammad Basim
    Participant
    July 17, 2021 at 12:53

    Check private msg

    Please contact administrator
    for this information.
    #294603 Copied
    Avatar: Muhammad Basim
    Muhammad Basim
    Participant
    July 17, 2021 at 12:58

    Please check error log file

    Please contact administrator
    for this information.
    #294604 Copied
    Avatar: Muhammad Basim
    Muhammad Basim
    Participant
    July 17, 2021 at 13:10

    Yes. I change the permission. And it worked.

    #294606 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 19, 2021 at 08:07

    Hello,

    Glad to hear that it helped.

    Regards

    #294730 Copied
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