Site http requests delayed 10-20 seconds when et-core plugin installed.

This topic has 2 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

  • Avatar: nenadstupar
    nenadstupar
    Participant
    February 20, 2024 at 20:38

    I’m experiencing request delays from 10-20 seconds when et-core plugin installed. Tried to removed all plugins and themes, but anyway delays were there.

    Note: I exported same site on different domain and it’s working fine. But on centar-pharm.com (registered domain) issue is always there.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2024 at 08:17

    Hello,

    Thank you for reaching out to us with your concern. We understand that experiencing delays can be frustrating, and we are here to help you resolve this issue as efficiently as possible.

    We have taken note of the request delays ranging from 10-20 seconds that you’ve encountered when the et-core plugin is installed on your centar-pharm.com domain. It’s interesting to hear that the same site is functioning well on a different domain, which suggests that the issue may be specific to the settings or server environment associated with centar-pharm.com.

    To assist you further, we would like to gather some additional information:

    1. Could you please confirm if you have tried clearing the cache on your website after disabling other plugins and themes?
    2. Have you checked with your hosting provider to see if there are any server-side issues that could be causing these delays?
    3. Are there any specific error messages that you receive when you encounter these delays?

    Once we have this information, we will be better equipped to diagnose the problem and provide you with a solution. In the meantime, we recommend ensuring that your WordPress installation, along with all themes and plugins, are updated to their latest versions.

    Please do not hesitate to provide us with any further details you think might be relevant. We are committed to ensuring that your experience with our products is smooth and efficient.

    Best Regards,
    8Theme’s Team

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