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Site is breaking while updating elementor , kindly help fast

This topic has 4 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

Festigift

Participant

July 25, 2024 at 08:19

Site is breaking while updating elementor , kindly help fast

#406865 Copied Theme version: 9.3.15

3 Answers

Rose Tyler

Support staff

July 25, 2024 at 09:00

Hello Festigift,

We hope this message finds you well.

Could you please provide us with more details about the problem and temporary wp-admin access?

We’ve checked your site https://fe***gift.com/ and it works fine.

Best Regards,
8Theme’s Team

#406880 Copied

Festigift

Participant

July 25, 2024 at 17:16

i want to show hidden products , i have enabled show hidden products too but still it is not visible,
kindly help fast

#407010 Copied

Rose Tyler

Support staff

July 26, 2024 at 08:10

Hello Festigift,

We are currently in need of some specific information and access to effectively continue our support.

Could you please provide us with screenshots of the current settings? Additionally, we require temporary access to both the wp-admin and FTP to proceed with the necessary checks and adjustments.

Thank you for your cooperation and assistance in this matter.

Best Regards,
8Theme’s Team

#407077 Copied
Tagged: elementor help fast, elementor update issues, fix elementor problems, site breaking elementor, woocommerce elementor update, wordpress elementor troubleshooting, wordpress woocommerce templates
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