Site is not working - by yotams - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

  • Avatar: yotams
    yotams
    Participant
    April 19, 2018 at 12:41

    Hi,
    I have updated my website to version 4.24 of XStore using the autoupdate and the site doesn’t work since than.
    It displays two PHP errors:
    1) Warning: Cannot modify header information – headers already sent by (output started at /wp-content/themes/xstore/header.php:1) in /wp-content/plugins/ishoes-chatbot/inc/users.php on line 7
    2) Fatal error: Uncaught Error: Call to undefined function unicode_chars() in /wp-content/themes/xstore/woocommerce/content-product-slider.php:90
    Stack trace:…..in /wp-content/themes/xstore/woocommerce/content-product-slider.php on line 90.
    My site is down because of those issues.
    (You can see in the private sectiom my site)
    Yotam

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 12:55

    Hello,

    Please provide us with temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: yotams
    yotams
    Participant
    April 20, 2018 at 13:53

    Hi,
    The login info is in the private content.
    I updated the theme and it’s still happens.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 20, 2018 at 14:07

    Hello,

    1) Contact plugin author to solve the warning from plugin.
    2) Issue caused by your changes in theme-functions.php file in child theme. We have renamed file and everything works fine http://prntscr.com/j7tps5 If you need to change any functions from our theme copy function into child theme functions.php file and don’t change theme-functions.php.

    Regards

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