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Site not loading after 2.5 update - by mipromo

This topic has 10 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

mipromo

Participant

December 12, 2014 at 07:45

Hello,

I just updated my site by overwriting the old theme files. The site is not loading. Pls help – I have a SALE going presently.

The site is http://www.sprogstore.com

BR

Anthony

Please, contact administrator
for this information.

#29181 Copied

9 Answers

Robert Hall

Support staff

December 12, 2014 at 08:31

Hello,

Sorry, but this credentials isn’t correct. Please provide as well.

Regards,
Robert Hall.

#29189 Copied

mipromo

Participant

December 12, 2014 at 09:32

Sorry.

Sent.

BR

Please, contact administrator
for this information.

#29203 Copied

Eva Kemp

Support staff

December 12, 2014 at 10:18

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#29217 Copied

mipromo

Participant

December 12, 2014 at 10:27

Hello Eva,

FTP sent.

BR

Please, contact administrator
for this information.

#29224 Copied

Eva Kemp

Support staff

December 12, 2014 at 12:48

Hello,

I’ve reupdated the theme and updated Revolution Slider and Visual Composer plugins. Now your site is working.
Please check and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#29259 Copied

mipromo

Participant

December 12, 2014 at 13:06

Thanks Eva,

Great. The testimonial widget on the homepage is broken. Can you pls have a look at it too?

Thanks

BR

#29264 Copied

Robert Hall

Support staff

December 12, 2014 at 13:15

Hello,

You can changes option (slider/grid) what you like in testimonial widget. Look at screenshot: http://prntscr.com/5fy260

Regards,
Robert Hall.

#29267 Copied

mipromo

Participant

December 12, 2014 at 14:01

Thanks guys … you rock!

#29270 Copied

Robert Hall

Support staff

December 12, 2014 at 14:39

Hello,

You’re welcome!
We will be very grateful if you could leave a rating for our theme and your review.
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

Regards,
Robert Hall.

#29274 Copied
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