Site not showing correctly on Google Chrome

This topic has 16 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 15:17

    Hi, I need to know what I can do to make the site compatible with google chrome. It works fine on all other browsers except Chrome.

    15 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 6, 2015 at 15:23

    Hello,

    Could you please clarify with more details what exactly problem is in Chrome browser and show us screenshots?
    Also please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 15:43

    Where do I upload the screenshots

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 6, 2015 at 15:51

    You can provide us with link to screenshot or upload as image http://prntscr.com/7pgdfc.
    In this case try to use LightShot program.

    Regards,
    Robert Hall.

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 16:13

    Google website

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 16:14

    Chrome image of website

    This is the image of Chrome

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 17:00

    C:\Users\Lucille\Dropbox\Screenshots\Screenshot 2015-07-06 17.41.19.png

    Avatar: Eva
    Eva Kemp
    Support staff
    July 6, 2015 at 17:02

    Hello,

    You provided us only with a site link, but not an image. Please upload your screenshot to http://dropbox.com/ or http://imgur.com/ .

    Regards,
    Eva Kemp.

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 17:07

    I don’t seem to upload a image only a http: link. Need help as the site is not showing correctly any alternative suggestion. I can email the snapshots. I can’t launch the site until this is resolved.

    Thanks

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 17:23
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 6, 2015 at 17:53

    Hello,

    Sorry, but we don’t see any problem on this screenshot.

    Could you please clarify with more details?
    What are you trying to achieve?

    Regards,
    Robert Hall.

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 6, 2015 at 18:05

    You must be joking.

    https://www.dropbox.com/s/24k95t4cnxlrcfe/screenshot%20chrome.png?dl=0 the screen shot taken from chrome and https://www.dropbox.com/s/gni1lbpl4qekhmy/screenshot%20IE.png?dl=0 screen shot taken from Internet Explorer. I hope you can see the clear difference in text size, style and spacing.

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 7, 2015 at 02:33

    So where is the support?

    https://www.dropbox.com/s/24k95t4cnxlrcfe/screenshot%20chrome.png?dl=0 the screen shot taken from chrome and https://www.dropbox.com/s/gni1lbpl4qekhmy/screenshot%20IE.png?dl=0 screen shot taken from Internet Explorer. I hope you can see the clear difference in text size, style and spacing.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 7, 2015 at 11:51

    Hello,

    Do you want to show on Chrome the same style as on Internet Explorer?
    You can modify it in 8Theme Options > Typography > Footer.

    Regards,
    Eva Kemp.

    Avatar: mymediacreation
    mymediacreation
    Participant
    July 7, 2015 at 12:04

    that is just taken from the footer the entire site is different, I se that there are many complaints about the on the support forum about this do your self a favour go to the site in IE and open the same site up in Chrome and you will see the issue. http://www.lardiere.mymediacreation.co.za/index.php/about-us-3/

    Avatar: Eva
    Eva Kemp
    Support staff
    July 7, 2015 at 12:11

    Hello,

    Could you please specify what exactly you want to achieve?
    Please describe in details how your footer should be displayed.
    What IE version are you using? Is it the latest one?

    Thank you.
    Regards,
    Eva Kemp.

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