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Site not working after update - by jonq - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

jonq

Participant

February 10, 2018 at 00:58

After updating, i got this error. And below error code is Jetpack weblink they sent that could be the issue.

Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

Are you sure you have the correct username and password?
Are you sure that you have typed the correct hostname?
Are you sure that the database server is running?

#184671 Copied Theme version: xstore king size WooCommerce version: 4.9.4

1 Answer

Rose Tyler

Support staff

February 12, 2018 at 13:20

Hello,

Thanks for the topic.
I’ve checked your site, and at first sight, all works fine. Is the problem solved?
If not, I would recommend you contact your hosting provider support, because such problem http://prntscr.com/idllcp doesn’t relate to theme.

Regards

#184802 Copied
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