Site not working – problem with functions.php in child

This topic has 2 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

  • Avatar: TheOne
    TheOne
    Participant
    August 1, 2018 at 22:54

    Hello,

    Was there an update that i missed ? Yesterday my site was working fine but today it’s blank. I narrowed it down to the functions.php file in xstore-child. If i disable the file (.hold) the site works again (i didn’t changed anything).

    Or maybe your support (Hung) was inputing something (as we talked over quick chat) ?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2018 at 07:42

    Hello,

    Problem is not related to our support.
    We have checked your child theme functions.php and found malware code http://prntscr.com/kdoak6 We removed the code from that file but seems your site was hacked by WP-VCD malware, read this post and check the rest of the WordPress files https://www.getastra.com/blog/911/how-to-fix-wp-vcd-backdoor-hack-in-wordpress-functions-php/ and solve the problem. Also, protect your site for future.

    Regards

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.