This topic has 17 replies, 4 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson
Dear Sir/Madam,
I have updated to the latest theme and now my main page does not load I am getting this error.
Fatal error: Call to undefined function et_translateColumnsCountToSpanClass() in
I imagine this is something to do with the composer, But I am not sure of what to do.
The site was fine before the update.
Is there something I can do with the theme-functions.php file?
I have the latest composer installed, and the latest theme…tried turning them on and off but still the same error.
Could someone please advise on how to fix?
Thanks
This appears to be a wide spread issue with the Legenda theme as I did a google search and this is someone elses site that is getting the same error as I am getting.
http://mrkustom.com/performance-accessories/
Fatal error: Call to undefined function et_translateColumnsCountToSpanClass() in /home/mrkustom/public_html/wp-content/themes/legenda/framework/theme-functions.php on line 2147
managed to get someone to fix this issue….there is a problem with an old grid layout that causes issues… maybe look into this!
Hello,
So have you fixed the issue?
Please provide FTP credentials for checking.
Thank you.
Regards,
Eva Kemp.
Maybe you can have a look, I think its fixed but apparently there was some old grid function from wscomposer creating some issue with the home page loading.
Hello,
We can’t connect via FTP getting the error:
Error: Connection timed out
Error: Failed to retrieve directory listing
Please check it.
Regards,
Eva Kemp.
Try this one 🙂
Sorry Update, this should work now…Try this
Hello,
Unfortunately I’m still getting the error:
Error: Connection timed out
Error: Failed to retrieve directory listing
Is there any port number required or other special settings for FTP client?
Regards,
Eva Kemp.
Hi Eva,
I have double checked…
Hello,
Sorry, but still the same error.
Perhaps your server is blocking our IP?
Is there any Firewall?
Regards,
Eva Kemp.
Ok check the PM
Hello,
I’ve sent IP address to your email.
Please check it.
Regards,
Eva Kemp.
Added
Hello,
Unfortunately we still can’t log in.
Could you please send the files that you edited?
Thank you.
Regards,
Eva Kemp.
Hey man, how did you solve the issue, any pointers? I’ve been wondering for two days..tried downgrading, tried changing plugins, nothing worked.. Get the same error like you:
Fatal error: Call to undefined function et_translateColumnsCountToSpanClass() in /wp-content/themes/legenda/framework/theme-functions.php on line 2147
Hello,
You have been answered in this thread https://www.8theme.com/topic/new-wordpress-update-fatal-error/#post-156531 regarding the issue. Please check it.
Regards,
Jack Richardson.
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