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Site popup with Elementor static block does not work

This topic has 7 replies, 2 voices, and was last updated 3 years ago ago by densitysk

densitysk

Participant

November 25, 2021 at 22:28

HI,

I want to enable site popup for a promotion on the website.

I have created a static block in elementor, added a newsletter element into the header, enabled time delay for it to show, but the popup is just white

Kindly check screenshots in PM

Can you please advise what could be wrong?

Kind regards
Michal

Please, contact administrator
for this information.

#309862 Copied Theme version: 8.0.10

6 Answers

Rose Tyler

Support staff

November 26, 2021 at 08:32

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#309889 Copied

densitysk

Participant

November 27, 2021 at 19:24

HI,

kindly check temporary limited admin access in PM

Also attached is the screenshot of the static block (popup banner) that I wanted to have active on the website.

Please for testing purposes place the newsletter into the top header section so it does not mess up my header on the live website.

Regards

Please contact administrator
for this information.

#310074 Copied

Rose Tyler

Support staff

November 28, 2021 at 10:19

Hello,

We can’t access Theme Options or Dashboard – https://prnt.sc/20xuu75 Please check the access you provided.

Regards

#310101 Copied

densitysk

Participant

November 28, 2021 at 18:05

HI,

kindly check again as well as the original link to the login page in the PM. I do not use /wp-admin for login

Regards

Please contact administrator
for this information.

#310145 Copied

Rose Tyler

Support staff

November 29, 2021 at 09:39

Hello,

Clear cache and check the popup now.
Do not set Motion Effects > Entrance Animation for elements of the popup.

Regards

#310167 Copied

densitysk

Participant

November 29, 2021 at 16:31

thank you.

#310241 Copied
Tagged: best selling, elementor, popup, seo optimized, static block, woocommerce themes
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Site popup with Elementor static block does not work

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