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Site preloader in multiple headers - by Marta Iraola

This topic has 7 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

Marta Iraola

Participant

January 31, 2020 at 12:35

Hello,

I have used the full width option for most of my pages of this site. The problem is that when it loads it is not full width for a moment and a second later it makes a jump to make it full width.

I activated the “Site preloader” option in theme options and it works! But only in the pages with the default header. In the rest of the headers it is activated but doesn’t do anything.

Could you please check it?

Thank you for your help.

Kind regards,

Marta

Please, contact administrator
for this information.

#229193 Copied Theme version: 6.2.3

6 Answers

Olga Barlow

Support staff

January 31, 2020 at 13:32

Hello,

Problem caused by the WPML Multilingual CMS plugin. If the plugin is enabled it removes body classes for the projects http://prntscr.com/qvkz3r that are required for the correct work of the preloader http://prntscr.com/qvkzo8
Contact WPML plugin author to find out why does it remove the default and custom WP classes for the body?

Regards

#229195 Copied

Marta Iraola

Participant

February 4, 2020 at 15:41

Hello Olga,

Thank you for the explanation. I will contact WPML support and see what they can do.

Kind regards,

Marta

#229345 Copied

Olga Barlow

Support staff

February 4, 2020 at 16:35

Hello,

You are welcome. Keep us in touch if you need anything else from our side.

Regards

#229356 Copied

Olga Barlow

Support staff

February 7, 2020 at 14:57

Hello,

Problem fixed. Check, please.

Regards

#229485 Copied

Marta Iraola

Participant

February 7, 2020 at 15:49

Olga,

Thank you! Now it works!

Will this solution be put in a future update of the theme? Just so I can be sure this won’t happen in my other websites either.

Kind regards,

Marta

Please contact administrator
for this information.

#229487 Copied

Olga Barlow

Support staff

February 7, 2020 at 16:52

Hello,

Yes, fix will be included in the next update. The problem was not that function in general but part of code in that function. We have improved it.

Regards

#229491 Copied
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