Site slow + Error loading ajax content message

This topic has 4 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: webdepotet
    webdepotet
    Participant
    June 11, 2014 at 23:01

    Hi there.
    i am getting Error loading ajax content! when changing page on product listing page.
    Also my site is REALLY slow first time loading a product listing page.
    First time: 14 seconds
    Next time: 1.2 seconds.

    How to fix that issue?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 11:27

    Hello,

    There is a bug in the theme. You have to disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off.
    We’re sorry for the inconveniences.

    Regards,
    Eva Kemp.

    Avatar: webdepotet
    webdepotet
    Participant
    June 12, 2014 at 23:57

    Hi Eva.
    Still issue of slow site loading when switching product categories..
    It has nothing to do with our files or server, its a theme issue.. everything is optimized to maximum, even all the products images are as low it can be

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 13, 2014 at 08:48

    Hello,

    In this case we recommend you to create a ticket at https://support.8theme.com/ and our specialists will look into this issue more deeply.
    Thank you.

    Regards,
    Eva Kemp.

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