Site very slow need advice for cache setting

This topic has 6 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

  • Avatar: sirio_s
    sirio_s
    Participant
    April 9, 2018 at 16:23

    Hello we are almost ready to publish our new website unfortunately the site is very slow with page load time that are comprised between 8 and 30 seconds for the home page.
    I’m using wp rocket to optimize site cache but even if I tried several optimization combination the site is really slow both on mobile and desktop. Don’t know why is so slow hope you help us or give some tips on cache setting in order to make page load faster?
    Thanks in advance and bets regards

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 10, 2018 at 09:08

    Hello,

    Can you, please, provide Dashboard access to check?

    Regards

    Avatar: sirio_s
    sirio_s
    Participant
    April 10, 2018 at 14:26

    hello i attach login credential in the private content section
    best regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 11, 2018 at 17:47

    Hello,

    We have checked your site and see different results
    good http://prntscr.com/j3wfs7 with good server response time http://prntscr.com/j3wh8r
    and bad http://prntscr.com/j3whwb few mins later.
    So, contact your server provider to find out why you have such difference from time to time.
    We can do nothing with this, unfortunately.

    Regards

    Avatar: sirio_s
    sirio_s
    Participant
    April 16, 2018 at 14:45

    unfortunately i continuously have bad loading time results for the first load of the site (before caching of images and other resources come into play).
    Any suggestion on how to otmimize cart fragment /?wc-ajax=cart_refreshed_fragments and another one similar which calls admin-ajax.php (for the wishlist). in the private section i attach two screenshots.
    From different reports it seems those file are bottlenecks for loading time.
    i tested also on a more performance hosting on siteground with better but overall similar results (loading average time is 6.7 instead of 10).
    Hope you can help
    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 16, 2018 at 15:49

    Hello,

    WooCommerce plugin gets the uncached cart details on every page to show the latest cart items by calling the admin Ajax and uses component “wc-ajax=get_refreshed_fragments”. The same for the wishlist.
    https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/
    https://docs.wp-rocket.me/article/999-disable-woocommerce-cart-fragments-ajax
    https://wordpress.org/support/topic/wc-ajaxget_refreshed_fragments-5/

    As you can understand it’s not only our theme issue. If you use cart and wishlist in the header you will have these components. If you want to remove them you may try to remove minicart+ number of items from the header and keep cart/wishlist icons only and disable cart fragmentation using custom code.

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.