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Site wide SSL - by aahmadi3 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

aahmadi3

Participant

July 12, 2015 at 05:26

Hello,
I was running an older version of the theme and have recently updated to Version: 2.8.1, my web url had HTTPS on every singe page and not just the check out page. Now that I have update I am not seeing the HTTPS besides on the check out page. How do I fix this? I have contacted my SSL service provider and they advised that everything is good on their end and it must be the theme…
Please advise.
Thanks.
Ali

#74696 Copied Theme version: 2.8.1 WooCommerce version: 2.3.13

5 Answers

Eva Kemp

Support staff

July 13, 2015 at 15:41

Hello,

Do https links work with default WordPress theme (Twenty Fifteen for example)?
Please check it.
Provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#74879 Copied

aahmadi3

Participant

July 13, 2015 at 17:58

Hi Eva,
When switching to the Twenty Fifteen theme the HTTPS links work fine which leads me to believe that its the theme.
Please see private content for login info.
Thanks for your help in figuring this out.

Please, contact administrator
for this information.

#74927 Copied

Eva Kemp

Support staff

July 13, 2015 at 19:52

Hello,

I’ve changed the links to https in Settings > General.
Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#74973 Copied

aahmadi3

Participant

July 13, 2015 at 21:33

Hi Eva,
I just cleared cache on Chrome & Firefox on a windows machine and I am still not getting the https.
Please advise.
Thanks.

#74984 Copied

Eva Kemp

Support staff

July 14, 2015 at 10:54

Hello,

Did you set https redirect rule in your .htaccess file?
Please read this article https://www.letuslook.org/linux/redirect-http-to-https/ .
If the problem persists please provide us with FTP credentials in private content.

Regards,
Eva Kemp.

#75068 Copied
Tagged: data protection, encryption, secure ssl, site safety, ssl certificate, wordpress woocommerce
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