Site wont load after activating The Leader Fatal Error

This topic has 27 replies, 8 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: DUNDA
    danielunda
    Participant
    December 9, 2015 at 04:47

    Hello, I installed version The Leader 2.0 yesterday and worked on it… today morning.. I could not access my admin page nor the site was loading.. just a blank page…
    Hosting resolved the issue deactivating the theme…. they said this is the error they got:

    This is the error: [09-Dec-2015 03:26:39 UTC] PHP Fatal error: Cannot redeclare add_term_meta() (previously declared in /home/tibetaus/public_html/wp-includes/taxonomy.php:1571) in /home/tibetaus/public_html/wp-content/themes/theleader/framework/inc/taxonomy-metadata.php on line 103

    any solution you can give me so I can use your theme safely and stable? please tell me what to do… I need this to be working. Thank you in advance.

    26 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 08:28

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: 64digital
    64digital
    Participant
    December 9, 2015 at 10:12

    Hi,

    The Leader 1.9 seems to not be compatible with the version of WordPress (4.4) that auto-updated last night.

    Fatal error: Cannot redeclare add_term_meta() (previously declared in /homepages/28/d590336008/htdocs/Bombki.co.uk/wp-includes/taxonomy.php:1571) in /homepages/28/d590336008/htdocs/Bombki.co.uk/wp-content/themes/theleader/framework/inc/taxonomy-metadata.php on line 103

    It is critical that this is fixed asap please. Can you please confirm when a fix will be released?

    thanks

    Ben

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 9, 2015 at 11:52

    Hello @64digital,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: DUNDA
    danielunda
    Participant
    December 9, 2015 at 13:09

    Hi in here the access data you requested. Thank you!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 15:28

    Hello @danielunda,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: DUNDA
    danielunda
    Participant
    December 9, 2015 at 15:44

    Sorry please check the correct FTP data

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 16:01

    Hello @danielunda,

    I’ve edited the file wp-content/themes/theleader/framework/inc/taxonomy-metadata.php and now your site is active.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: DUNDA
    danielunda
    Participant
    December 10, 2015 at 04:57

    Appears to be working now, Thank you so much!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:16

    Hello @danielunda,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    December 15, 2015 at 20:46

    Hi! I also updated to WordPress 4.4 and the website went blank.
    Can you please check it out.

    Regards,
    Christian

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 16, 2015 at 08:36

    Hello @Christian,

    FTP credentials are incorrect. Please check them.

    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    December 16, 2015 at 08:41

    Please try again.

    /Christian

    Avatar: cherbst
    Christian
    Participant
    December 16, 2015 at 10:27

    Sorry for pushing this but we are offline since 12 hrs back.
    Please check again if you can login via FTP.

    Urgent.

    /C.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 16, 2015 at 15:00

    Hello @Christian,

    The issue has been fixed.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: cherbst
    Christian
    Participant
    December 17, 2015 at 19:38

    Hmmm… okay, so what was the problem then that broke our website for 18 hrs?
    Nothing you can write a warning about so more will not just update and have the same experience?

    Regards,
    Christian

    Avatar: Eva
    Eva Kemp
    Support staff
    December 17, 2015 at 20:41

    Hello @Christian,

    I edited the file wp-content/themes/theleader/framework/inc/taxonomy-metadata.php and commented some functions.
    This issue will be fixed in the next theme update.

    Regards,
    Eva Kemp.

    Avatar: jinesh
    jinesh
    Participant
    January 26, 2016 at 10:01

    I am having the same problem.

    Can you please tell me what to do in the php file.

    thanks
    Jinesh

    Avatar: cherbst
    Christian
    Participant
    January 26, 2016 at 10:10

    Hi Jinesh,

    Have you upgraded to 2.1? Because for me the 8theme-team fixed this problem permanently in that version.

    If you are using 2.0 you should try to comment everything from row 85 and to the end of taxonomy-metadata.php.

    Regards,
    Christian

    Avatar: Eva
    Eva Kemp
    Support staff
    January 26, 2016 at 15:26

    Hello @jinesh,

    As I see your site is working.
    Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: burbina
    burbina
    Participant
    February 7, 2016 at 07:00

    Hi i have the same error can you please help!!

    Fatal error: Cannot redeclare add_term_meta() (previously declared in /home/content/80/7175080/html/wp-includes/taxonomy.php:1577) in /home/content/80/7175080/html/wp-content/themes/theleader/framework/inc/taxonomy-metadata.php on line 103

    Avatar: burbina
    burbina
    Participant
    February 7, 2016 at 07:10

    Hi I have the same Error, please help!!!

    Fatal error: Cannot redeclare add_term_meta() (previously declared in /home/content/80/7175080/html/wp-includes/taxonomy.php:1577) in /home/content/80/7175080/html/wp-content/themes/theleader/framework/inc/taxonomy-metadata.php on line 103

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 8, 2016 at 08:43

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: burbina
    burbina
    Participant
    February 8, 2016 at 08:50

    Below are the FTP credentials

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 8, 2016 at 09:51

    Hello @burbina,

    The issue has been resolved.
    Clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: fioriflowers
    fioriflowers
    Participant
    April 9, 2016 at 18:11

    Hello, I am having the same issue here with my site – updated to WordPress 4.4 and received a Fatal Error.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 10, 2016 at 10:39

    Hello @fioriflowers,

    I’ve edited the file wp-content/themes/theleader/framework/inc/taxonomy-metadata.php.
    Please check your site now.

    Regards,
    Eva Kemp.

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