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Sitehealth: The REST API encountered an unexpected result

This topic has 8 replies, 2 voices, and was last updated 1 months ago ago by Andrew Mitchell

khurram virk

Participant

November 18, 2024 at 19:30

dear sir

good day to you!

it is requested to please guider on this

The REST API encountered an unexpected result
Performance
The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.

When testing the REST API, an unexpected result was returned:

REST API Endpoint: https://safeandsecureksa.com/wp-json/wp/v2/types/post?context=edit
REST API Response: (500) Internal Server Error

thank you

#424051 Copied Theme version: 9.4.4

7 Answers

Andrew Mitchell

Support staff

November 19, 2024 at 12:55

Hello, khurram virk,

Thank you for reaching out to us.

Could you kindly check if the following options are enabled in your settings?

– Customizer -> Speed Optimization -> Disable Embeds
– Customizer -> Speed Optimization -> Disable REST API Endpoint

Additionally, please verify if there are any extra plugins installed that might be disabling the REST API. This is often the case with security-related plugins.

Should you need further assistance, feel free to contact us.

Best regards,
8Theme’s Team

#424171 Copied

khurram virk

Participant

November 19, 2024 at 16:00

dear sir

good day to you!

thank you for reply, disable embed is ON whereas disable rest api endpoint is OFF

here is screenshot
https://snipboard.io/1JGLRd.jpg

And also provide suggestion for speed optimization (on/off) options while we have wp rocket.

thank you

#424223 Copied

Andrew Mitchell

Support staff

November 20, 2024 at 16:53

Hello, khurram virk,

As you are using WP Rocket, we would kindly recommend setting the following option to “OFF”:
Customizer -> Speed Optimization -> Disable Embeds.

Best regards,
8Theme Team

#424410 Copied

khurram virk

Participant

November 20, 2024 at 20:03

dear sir

good day to you!

it is still coming the same message. please check speed optimization all settings.

thank you.

Please contact administrator
for this information.

#424431 Copied

Andrew Mitchell

Support staff

November 21, 2024 at 17:56

Hello, khurram virk,

Could you please provide us with the link to the page where you are encountering the error?

Best regards,
8Theme Team

#424618 Copied

khurram virk

Participant

November 21, 2024 at 18:15

dear sir

greetings!

here is the link
https://safeandsecureksa.com/wp-admin/site-health.php

thank you

#424623 Copied

Andrew Mitchell

Support staff

November 21, 2024 at 20:58

Hello, khurram virk,

Thank you for reaching out to us. However, we do not see any mention of “speed optimization” on this page.

The information provided seems to be related only to “action_scheduler_run,” which is not relevant to the topic at hand, as well as “persistent object cache,” which also does not pertain to our subject.

Best regards,
8Theme Team

#424635 Copied
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