This topic has 12 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Tony Rodriguez
Size Attribute is not displaying as per setting (desired)
Size Attribute Should on Square Shape
1. It should be normally visible as Black back background and white text
2. On hover Background will be White and Text & Border Will be Black
Hello, @Ankit Khandelwal,
Thank you for contacting us and for using XStore.
We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask that you clear your browser’s cache before revisiting your site.
Additionally, we have implemented the necessary CSS code adjustments. These modifications can be found within the XStore Theme Options, under the ‘Theme Custom CSS’ section, specifically in the ‘Global CSS’ area.
For your convenience, we have provided reference images in the private content area of our correspondence.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.
Best Regards,
The 8Theme Team
Please see few point in private area.
Why my product is listed but showing out of stock where I have aim to sell online??
Hello, @Ankit Khandelwal,
We are writing to express our gratitude for your prompt reply.
1/ Upon reviewing your website, we observed that the home page has been customized using Elementor. During our inspection, we noticed that the XStore products widget currently in use is deprecated.
To ensure optimal performance and to avoid any potential issues, we kindly recommend transitioning to the XStore Product Grid element. This modern alternative is designed to provide a seamless experience and is fully supported by our team.
For your convenience, we have included a reference image in the private content area to guide you through this update.
2/ Upon reviewing your website, we have observed the utilization of multiple headers. Additionally, we are pleased to inform you that the issue concerning the overlapping headers on the single product page has been successfully resolved.
Should you continue to experience any difficulties, we kindly request that you provide us with a detailed description of the problem, accompanied by relevant screenshots. This will enable us to investigate the matter further and offer the necessary assistance.
3/ We observed that your website is utilizing both Elementor and WPBakery page builders simultaneously. This combination could potentially lead to compatibility issues. To address this, we suggest using only one page builder at a time. Please consider sticking to the page builder that aligns with the plugins and elements you successfully implemented on the website.
After making these adjustments, kindly test the functionality to see if the issue persists. If you encounter any further challenges or have additional questions, please don’t hesitate to reach out to us. We are here to support you.
We trust this recommendation will be beneficial for your website.
Warm regards,
The 8Theme Team
Well noted and I have followed your advise. Few help I need mentioned in screenshot
Hello, @Ankit Khandelwal,
Thank you for your response.
Upon reviewing your website, we have observed that you are utilizing the XStore Single Product Builder in conjunction with Elementor. This feature is currently active across all single product pages on your website.
Should you desire to modify the layout of your single product pages, you may do so by following these steps:
1. Access your WordPress dashboard.
2. Navigate to ‘XStore Builders’.
3. Select ‘Single Product Builder’.
4. Choose to edit the ‘Custom Single Product Layout’ according to your preferences.
5. Ensure to save your updates.
For a comprehensive understanding of the functionalities and features of our theme, we kindly invite you to peruse our theme documentation, which can be found at the following link: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
We trust that you will find this information beneficial for your endeavors. Additionally, we have provided a visual reference for your convenience, which can be located in the private content area.
Should you require any further assistance or have any inquiries, please do not hesitate to reach out to us.
Best Regards,
The 8Theme Team
Fantastic Help from you. But I did not want tab instead of Tab I want Long Description field where I can Bold, Bullet line any field and insert images too.. Long Description will come below short description and font family will be the same as short description
Below that I need only category
Kindly help me on above , so that I can finalize product page
Hello, @Ankit Khandelwal,
We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you verify the solution at your earliest convenience.
We have provided a visual reference for your convenience, which can be located in the private content area.
Should you require any further assistance, please do not hesitate to reach out.
Best regards,
The 8Theme Team
It looks good
Few question
1. Font of Short description & this text box to be same – what to do??
2. How to insert new product from Elementor?? better if you share any video link
3. How to insert image inside text box
And you already did perfect work , which I can show to my customer
Hello, @Ankit Khandelwal,
1/ We are pleased to inform you that your issue has been successfully resolved. For your reference, we have provided images in the private content area.
2/ We would like to inform you that the customization of the layout for a single product page using Elementor is indeed possible. https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
However, please be advised that the addition of new products, as well as the import and export of products, should be conducted through the WordPress dashboard by navigating to Products.
It is important to note that all product management is facilitated by WooCommerce, not Elementor.
For further guidance on adding new products and managing your product inventory, we kindly direct you to the following resources:
– For information on product CSV import and export, please refer to WooCommerce’s documentation here: https://woocommerce.com/document/product-csv-importer-exporter/
– For comprehensive details on managing products, please visit: https://woocommerce.com/document/managing-products/
3/ To insert an image within a text box, kindly follow the steps outlined below:
1. Navigate to the ‘Edit Product’ section.
2. Proceed to ‘Edit Long Description’ using Elementor.
3. Within the Text Editor, select the ‘Add Media’ option to upload and insert your image.
For your convenience, we have provided a visual reference in the private content area of our website.
We hope you find these resources valuable in managing your online store. Should you require any further assistance, please do not hesitate to reach out.
Best regards,
`The 8Theme Team
That’s Fine
Please let me on below :
1. Can I keep Short Description & Full Description font as per Short Description by default, in single product builder, so that I don’t need to change again & again
2. There two option in adding new product one is default and elementor. Which is better to use..
Hello, @Ankit Khandelwal,
1/ We are pleased to inform you that your issue has been successfully resolved. We have added CSS code in XStore > Theme Options > Theme custom CSS > Global CSS. For your reference, we have provided images in the private content area.
2/ To add a new product to website, Please read and follow the steps written in the official documentation of woocommerce plugin here: https://woocommerce.com/document/managing-products/
We hope this helps. Should you require any further assistance, please do not hesitate to reach out.
Kind regards,
The 8Theme Team
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