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Size guide not showing - by Stefan - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

Stefan

Participant

February 2, 2015 at 10:09

Another issue i meat with the size guide. I uploded size guide picture and i attached from the blanco theme options. When i check the checkbox(enable size guide for this product) on my client side i don’t see the link. I’m sure it was there before but i’m doing something wrong. Any suggestations?

http://www.melinafashion.com

Thx in advance.

Please, contact administrator
for this information.

#38696 Copied

6 Answers

Eva Kemp

Support staff

February 2, 2015 at 12:21

Hello,

Please provide us with the direct link where size guide isn’t shown.

Thank you.
Regards,
Eva Kemp.

#38761 Copied

Stefan

Participant

February 2, 2015 at 14:45

At any product i think. Here is this one for examp. The size guide is enabled but no link at the client side.

http://melinafashion.com/?product=%d0%b4%d0%b0%d0%bc%d1%81%d0%ba%d0%b8-%d0%bf%d0%b0%d0%bd%d1%82%d0%b0%d0%bb%d0%be%d0%bd%d0%b8

#38819 Copied

Robert Hall

Support staff

February 2, 2015 at 15:22

Hello,

You use old version of the theme. Please update to the latest.
Don’t forget to make backup your site before updating.
Also please update WooCommerce plugin.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

#38838 Copied

Stefan

Participant

February 3, 2015 at 16:05

Hello again.

I did as it’s shown in the video. I uploaded the archive to the file menager in the ftp and extract it to the themes foder. It didn’t asked me to overide the old folder, just extracted the files. So i’v checked the product page but still no link to the size guide. How can i check the version of the theme in the admin panel or at the ftp server, so i can be sure it’s the latest version.

Please, contact administrator
for this information.

#39183 Copied

Stefan

Participant

February 4, 2015 at 12:57

I’v checked the version of the theme is 2.9.4 and woocommerce is also updated to latest version. Any suggestations pls ?

#39722 Copied

Robert Hall

Support staff

February 6, 2015 at 15:22

Hello,

We’ve made some changes in your theme. Size guide working now. Please check it.

Regards,
Robert Hall.

#40188 Copied
Tagged: best selling, persuasive, showing, size guide, woocommerce themes
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