Size guide problem - by Karll - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: Karll
    Karll
    Participant
    August 9, 2014 at 14:42

    Is it possible to have the size guide display like it does in the demo?

    When you click on it on my page -> http://181.224.152.217/~groovebo/lulubellepinup.ie/product/ascot-red-classic-swing-dress/

    It covers the whole screen…

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 9, 2014 at 20:10

    Hello,

    Please check if you’ve enabled Lightbox in Theme Options > Single Product Page > Enable Lightbox for Product Images > On.

    Regards,
    Eva Kemp.

    Avatar: Karll
    Karll
    Participant
    August 11, 2014 at 12:28

    Hi Eva,

    Yes i have that enabled but it still does not display correctly…

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 11, 2014 at 12:31

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Karll
    Karll
    Participant
    August 11, 2014 at 12:35

    Hi Jack,

    No problem…

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 11, 2014 at 12:52

    Hello,

    As we can see you didn’t disable Lightbox in WooCommerce settings as it described in our documentation. We’ve disabled it for you and Size Guide option is working fine now.

    Regards,
    Jack Richardson

    Avatar: Karll
    Karll
    Participant
    August 11, 2014 at 12:54

    Thank you Jack…

    Avatar: Eva
    Eva Kemp
    Support staff
    August 11, 2014 at 12:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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