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Size guide show on all products - by Aryanna_p

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Tony Rodriguez

Aryanna_p

Participant

November 12, 2022 at 12:08

Hello I’ve read the topic https://www.8theme.com/topic/display-and-remove-size-guide/
But do not works. I still have the size guide even on products where I didn’t add anything, and the them shows a default pop up.
https://prnt.sc/lmdQGNK1u5yp

These the settings:
https://prnt.sc/e5tTeQivTcNG
Nothing added in the product option:
https://prnt.sc/YvKUC8BIAsoL

I’ve tried with all the options. Thank you
Regards

Please, contact administrator
for this information.

#338430 Copied Theme version: 8.3

3 Answers

Tony Rodriguez

Support staff

November 13, 2022 at 07:48

Hello, @Aryanna_p,

I have just checked your site now and found that the Size Guide element is still there in Product Builder on the Product Page: https://ibb.co/2y2xp20 and that is the reason it is showing on all the products on your site.

Like: https://ibb.co/kDdWX8y

As soon as I removed it from the Product Builder: https://ibb.co/McxprWr It was also removed from the products as well: https://ibb.co/mS4DB48

So now, If I want to add the size guide individually on that product only, then I have to edit the particular product and choose the Size Guide option from 8Themes Product Options and set the Size Guide image as well: https://ibb.co/68rYx1M

Then I have to turn OFF the Single Product Builder and have to use the Pre-Built Layout for the Single Product Page: https://ibb.co/XL65Kp9

And it will work for you: https://postimg.cc/XZpBKYZ1

Note: If you want to use the Size Guide on the Individual/specific Product Page then you have to use the Pre-Built Layout, It does not work with the single product builder.

This is how it works.

Regards 8Themes Team.

#338453 Copied

Aryanna_p

Participant

November 13, 2022 at 20:12

Thank you very much.
Have a great day

#338486 Copied

Tony Rodriguez

Support staff

November 14, 2022 at 05:22

Hello, @Aryanna_p,

You’re Most Welcome!!

We are thrilled that you like our support and that is what 8Themes Team wants to deliver to our Customers, The Best experience!!…

Feel free to write back to us with a fresh new topic for the new issue, we are always here to help you.

Thanks for contacting us.
Have a nice day ?

Topic Closed.
Regards 8Themes Team.

#338490 Copied
Tagged: product sizing, shopping online, size chart, size guide, themes, woocommerce, wordpress
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