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Sizing Guide on proctuct page not showing dropdown

This topic has 7 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Rsalaberte

Participant

February 17, 2015 at 20:47

Hello guys,
Just wondering if someone can help me out here. I updated blanco and woocommerce to the most recent versions and i´m having problems with the “Sizing Guide” on proctuct page not showing as a dropdown after enable this option (Enable Size Guide on this product) on backoffice.
It was working fine before in oldest versions, can someone please help me please.

At the moment is just enable on this product for testing purposes:

Appreciate if someone can help me with this.
Thanks very much
Regards
João

#43102 Copied

6 Answers

Eva Kemp

Support staff

February 17, 2015 at 23:01

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#43126 Copied

Rsalaberte

Participant

February 17, 2015 at 23:25

Please, contact administrator
for this information.

#43138 Copied

Eva Kemp

Support staff

February 18, 2015 at 14:24

Hello,

I’ve edited the link for size guide image.
Please check it now.

Thank you.
Regards,
Eva Kemp.

#43334 Copied

Rsalaberte

Participant

February 18, 2015 at 18:25

Hi Eva,
To be honest I don´t know if I´m doing something wrong, some settings or whatever.
What a meant above was: when I enable “Enable Size Guide on this product” editing the post does not show the dropdow allowing customers to select the size when they are buying the product.
On the test link that I share with you I´m selling sexy-lingerie, so what I need is a dropdown like it was before to allow customer to select the size they want, a table showing shoes size won´t help a lot…IOI
Was just after the update that start showing like that, any ideas what can it be.
Regarding to w3 total cache, do you have any news for me.
Really apreciate your help
Regards
Renato

Please, contact administrator
for this information.

#43473 Copied

Rsalaberte

Participant

February 18, 2015 at 19:22

Hi Iva,
Regarding to my last email about size guide, I think I found the problem and has nothing to do with blanco.
I download using woozone another product and it is showing to select size and color the way I intend to be, so must something importing products and atributes with woozone.
If you want to check the link to see what I mean:

But I have another question that for sure you will be able to help me: At the top bellow “Classy & Affordable Adult Shopping” is there a serch box for products, if I dont write nothing and just click on the go button does not shows any product. Its the way is suposed to work?

Many thanks for your help Eva
Regards

#43505 Copied

Eva Kemp

Support staff

February 18, 2015 at 21:12

Hello,

If you write nothing in search box nothing will be shown. So you must write a product name you wish to find.

Thank you.
Regards,
Eva Kemp.

#43531 Copied
Tagged: best selling, dropdown, product page, sizing guide, themes, woocommerce
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