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Slide out cart not showing user level pricing

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

Sparky's Distribution

Participant

February 4, 2021 at 20:33

hi,

When a user adds 1 product to their cart, the slide out cart shows the correct price. When they then edit the amount of products in cart the price updates to show full price of the product, not the user levels price.

Can you help me correct this so the slide out shows the user levels price and not retail?

Please, contact administrator
for this information.

#272434 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

5 Answers

Robert Hall

Support staff

February 5, 2021 at 08:38

Hi

We have check your website URL it is because of you have set your product variable according to your taxable requirements. https://prnt.sc/yd7m1c | https://prnt.sc/yd80k5

Please check your site with simple product it will working fine , there is no such issue in this theme.

#272490 Copied

Rose Tyler

Support staff

February 5, 2021 at 08:42

Hello,

Thanks for using our theme.
Could you provide some screenshots or video of the problem?
You can use the Lightshot screenshot tool to take screenshots and share them.

Regards

#272493 Copied

Sparky's Distribution

Participant

February 5, 2021 at 14:48

I put the file link in the private content

Please contact administrator
for this information.

#272594 Copied

Sparky's Distribution

Participant

February 5, 2021 at 15:01

hi,

thank you for your answer. If you go to checkout the price is right though. Which leads me to believe the slide out mini cart looks at the “wrong” price

#272599 Copied

Rose Tyler

Support staff

February 5, 2021 at 17:03

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
In your case, go to Theme Options > Header builder > Cart > Show Quantity Input For Products > Off

Regards

#272616 Copied
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