This topic has 8 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler
Hi,
on 15.6″ Laptop screen, slider banner creating issue when I am at 100% of my browser size when I make it responsive for desktop. then size increasing in 15.6″ screen and for 14″ inch laptop size creating more issue..
I have shared website url and (2 screenshot in which mentioned issue so you can easily understand) in private content area.
Need help to fix this.
Hello, Kapil Dev,
In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.
To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.
Kind Regards,
8theme team
Hi, I have created it and shared in Private content area. check it
Hello, Kapil Dev,
Thank you for reaching out to us and providing us with the login details to your site. We have thoroughly reviewed your website and noticed that you are currently using the Slider widget, which has been deprecated since v4.1.3. We highly recommend using the Slides widget instead to avoid any inconvenience. https://postimg.cc/4ngTVFs7
To learn more about the Slides Element and how it can benefit your website, please check out our demo here: https://xstore.8theme.com/elementor/demos/minimal-fashion02/slides-element/
Our support team is always available to assist you if you have any additional questions or concerns. Please don’t hesitate to reach out to us if you need any further assistance
Kind Regards,
8theme team
Hi I have added Slides widget instead of slider.. but same problem occurs… Please check it
Hello, Kapil Dev,
We apologize for the delay in responding.
The slides element has a height option – https://prnt.sc/-t5K7-iIDZKs , banners have min-height option – https://prnt.sc/R0q1XnxNnnP2
We hope this information is helpful.
Kind Regards,
8theme team
Hi, It’s fixed and thanks.
But I find some issue in slider banner at 100% of browser size…
attached [Screenshot in Private content area]
Hello, Kapil Dev,
Thank you for your response.
You can select background size – https://prnt.sc/3qe_PTo0YaVs Contain
https://developer.mozilla.org/en-US/docs/Web/CSS/background-size
Kind Regards,
8theme team
Tagged: banner, fixed, responsive, slider, templates, woocommerce, wordpress
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