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Slider bug - by Stefan - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

Stefan

Participant

September 1, 2017 at 09:50

Hello, how are you ?

PLEASE HELP ME! My lady boss have new photos for the home page and i’v made a new slide using the Rebvolution slider. So as it goes. I create the slider, inserting photos, editing layers save setings. For now cool. Then I insert the shortcode of the slider in the home page(Начало on my native language), and when i click preview everything is cool – here is a screen – http://tinypic.com/view.php?pic=1zh1lxl&s=9#.WakeJTVBq70

Yes i did clicked update page. But when i try to open the website from my browser but not with the preview buton of the page settings – nothing happends, i mean no slider no featured products, nothing. Only the menu. PLEASE HELP ME ! – http://www.melinafashion.com

Using Windows 7x 86, Firefox 55.0.3 – 32 bit version, Theme versions and, wooCommerce versions are latest as i know. I meen i updated them 1-2 weeks ago, no more then that.

Give me a hand pls!

Please, contact administrator
for this information.

#171334 Copied Theme version: latest WooCommerce version: latest

8 Answers

Stefan

Participant

September 1, 2017 at 09:59

Give me a hand please, because she will cut my balls!

#171337 Copied

Rose Tyler

Support staff

September 1, 2017 at 11:09

Hello,

I’ve removed [rev_slider slider1] from your home page. Please check changes that you made in slider. You use very old plugin version, the latest plugin version you may find – https://www.8theme.com/download-plugins/page/2/

Regards

#171351 Copied

Stefan

Participant

September 1, 2017 at 11:23

Thank you, ,my balls are almost saved. Will tell you if i have any other troubles. I’m updating the plugin now, it is just a bit more complecated then i thought. Here is as it goes –

”
The following information will discuss how you can update the plugin if it was included with a theme you purchased.
If you purchased the plugin individually from CodeCanyon, click here for auto-update instructions instead.

When the plugin is packaged with your theme:

Support is limited
Auto-updating functionality is not included

When you purchase a copy of the plugin separately from CodeCanyon, you get:

Premium support
Access to the plugin’s auto-update feature

So before continuing, you may want to consider purchasing a copy of the plugin from CodeCanyon here:

http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380
To update the plugin when it was included with your theme:

IMPORTANT!
Never uninstall/reinstall the plugin, as that would also delete your previously built sliders. Instead, as long as the following instructions are followed, any previously built sliders will be saved and still exist once the update process is complete.

1. Contact your theme’s author and ask them to send you a copy of the latest version of the plugin. This will be a “zip” file named “revslider.zip”.
2. Find what version of the plugin you’re currently using:
”

Is there something easy on this world, or i allways have to crash my head to do something simple!

#171352 Copied

Stefan

Participant

September 1, 2017 at 11:47

OK, it is said to make backup of the CSS folder inside the wp-content/plugins/revslider/rs-plugin/ – https://www.themepunch.com/faq/update-plugin-packaged-theme/

but, it is not said is it the public_html folder(because i have wp-content/plugins/revslider in there) or simply the wp-content/plugins/revslider folder because i have also in there – screen – http://tinypic.com/view.php?pic=23qhw2&s=9#.Wak5bzVBq70

Want a coffe ? I go to get some!

Please, contact administrator
for this information.

#171357 Copied

Rose Tyler

Support staff

September 4, 2017 at 09:30

Hello,

Please read https://www.8theme.com/faq/ (How to update plugins included in theme?)

Regards

#171492 Copied

Stefan

Participant

September 6, 2017 at 10:41

Ок, some serious work.

I updated the slider, and inserted the short code to the Main[beginning] page and everything is working like a charm. What is the big deal to update the slider?

The tutorial in the link is working but pay attention to the moment where is said to find your version and define the version of the Revolution slider plugin. Each version of the slider is updating differently. For old versions or newer versions you need FileZilla to upload the new version to your file menager in the cpanel. For the middle versions you need to pay attention to the moment where it is said “In your main plugin page” That meens not the page with your plugins where you can install or update your plugins, but from the “Revolution slider” page in the admin panel. In my case it is below the plugins page. At the very bottom is the button with wich you can update the plugin manually. I couldn’t find it for 2 days because i tought it is in the plugins page, but not in the Revolution slider page.

Otherwise thank you.

#171729 Copied

Stefan

Participant

September 6, 2017 at 10:50

Also if you upload to cpanel with FilleZilla you have to upload to the “wp-content” folder not to “public_html/wp-contetn”

Now you can close the topic and share it with other users with the same prob.

Regards

#171730 Copied

Rose Tyler

Support staff

September 6, 2017 at 12:11

I am glad that you sorted out.

Regards

#171735 Copied
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