“Slider for Thumbnails” option (Single Product Page Builder) not working

This topic has 2 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: IvanMTK
    IvanMTK
    Participant
    April 26, 2022 at 16:14

    Hi there;

    When we go to Customize –> WooCommerce (Shop) –> Single Product Page Builder –> Gallery and try to deactivate the “Slider for Thumbnails” option, it doesn’t remove the slider on the front end. We can see it changing on the back end (while Customize is still active), but when we update and go to check the product page, the slider is always there.

    I’ve attached screenshots showing this issue.

    We just need this option to work as expected. Thanks.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 27, 2022 at 13:27

    Hello,

    I see that you created multiple templates https://prnt.sc/L7pjLQ87CMp8 Which one did you try to edit? The default one or the new one that you created for all the products? I think that you just edited the wrong template.

    Regards

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