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Slider menu issue - by ubernaut - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: ubernaut
    ubernaut
    Participant
    July 21, 2020 at 02:05

    we were trying to use a higher resolution background image for the slider and it has caused the slider to overrun the menu i tried adjusting the settings but maybe i don’t understand slider revolution well enough to fix it, no matter i enter for height it still does this:

    https://imgur.com/a/FOiB0hx

    #244907 Copied Theme version: 4.3.1
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2020 at 08:50

    Hello,

    Could you, please, provide us with temporary WP Dashboard access to your site to check the settings and help you?

    Regards

    #244918 Copied
    Avatar: ubernaut
    ubernaut
    Participant
    July 21, 2020 at 14:35

    you still have access with the username ‘8themes’ using the email ‘8themes@gmail.com’ thanks! 🙂

    #244957 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 22, 2020 at 13:28

    Hello,

    I have checked your site and don’t see the mentioned issue http://prntscr.com/tmjv0v

    Regards

    #245041 Copied
    Avatar: ubernaut
    ubernaut
    Participant
    July 24, 2020 at 23:28

    yeah idk its not happening now for whatever reason. 🙂

    #245310 Copied
    Avatar: ubernaut
    ubernaut
    Participant
    July 24, 2020 at 23:28

    fyi still cant close tickets in safari for mac. 🙂

    #245311 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2020 at 07:48

    Hello,

    Thanks for letting us know.

    Regards

    #245347 Copied
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