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Slider of XStore (Slides) not open after publish it.

This topic has 8 replies, 4 voices, and was last updated 1 years ago ago by Andrew Mitchell

Abdulrahman Nahhas

Participant

March 8, 2024 at 01:17

Dear.

I have A problem with slider.

I dont want to use Revo Slider or other. I want Use your Slides in your theme. The problem is after we publish a slide when I try to edit it we cannot edit it in elementor. this is so crazy and waste my time to solve it. I try but I cannot solve it. Please Can you help me.

I write the info of the website.

Please, contact administrator
for this information.

#386044 Copied Theme version: 9.2.9

7 Answers

Abdulrahman Nahhas

Participant

March 8, 2024 at 02:05

Another point is the social media links o the top right. I add 3 but there is just one. I cannot see the others. Where they go 🙂 Be sure that I dont tell to them to go holiday. This is a joke but really I dont know. If I add 4-5 link it show two or three. Can you see it please..

#386045 Copied

Tony Rodriguez

Support staff

March 8, 2024 at 08:32

Hello, @Abdulrahman Nahhas,

Thank you so much for purchasing our theme and contacting our support center.

We regret to inform you that we are currently unable to access the wp-admin dashboard of your website due to the credentials provided being invalid. For your reference, we have included a screenshot of the issue in the private content area.

To proceed with a thorough examination of your settings and to offer a precise solution, we kindly request that you provide us with the correct wp-admin URL and access credentials. Please ensure that this information is submitted in the private content area to maintain security.

Additionally, it would be greatly beneficial if you could provide a screenshot of the problem you are encountering. This will enable us to gain a clearer understanding of the issue and assist you more effectively.

We appreciate your prompt attention to this matter and look forward to your response.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#386058 Copied

Abdulrahman Nahhas

Participant

March 9, 2024 at 03:46

I check them and I control them now both are working.

But as I see now the slider is working. So I dont know why but I think you should check it.

The second point is for the social media icons at the top I add the image at the below. There are more than one but I see just one.

The third point is there is a space between header and main body. How I can remove it. I give to the slider section margin -20 but I want to make it general I dont want any space.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#386141 Copied

Rose Tyler

Support staff

March 9, 2024 at 10:01

Hello, @Abdulrahman Nahhas,

We appreciate your prompt response.

Please post different questions via separate threads – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ We’ve checked XStore > Slides (beta) > edit slide and it works fine – https://prnt.sc/wb4lkeirHRHu

2/ Please clear cache and check socials now – https://prnt.sc/NFIJG-yoUkQi

3/ There are default paddings which comes from Elementor, we’ve set https://prnt.sc/heza7wr2K8Sz and https://prnt.sc/GyAOKXcvFSET

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

#386155 Copied

Abdulrahman Nahhas

Participant

March 9, 2024 at 14:06

Dear

The social become same. When I add the forth link there is a problem. I try to add

Facebook
Instagram
Tiktok
Whatsapp

#386170 Copied

Rose Tyler

Support staff

March 9, 2024 at 14:12

Dear @Abdulrahman Nahhas,

We are pleased to inform you that we have successfully added the four icons you requested https://prnt.sc/83pbnVtpq08i Upon review, we have not identified any issues with the implementation.

Should you have any further requests or require assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#386171 Copied

Andrew Mitchell

Support staff

March 15, 2024 at 00:16

Dear Abdulrahman Nahhas,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#387004 Copied
Tagged: best selling themes, publishing problems, slider issue, woocommerce theme solutions, wordpress issues, xstore slides not opening, xstore woocommerce theme
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