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Slider on product page will not load - by etinteractive

This topic has 6 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

etinteractive

Participant

December 19, 2016 at 21:29

If you use a static block/revolution slider on a product page, it errors out.

ncaught TypeError: Cannot read property ‘length’ of undefined
at Function.animateTheCaptions (eval at <anonymous> (jquery.js?ver=1.12.4:2), <anonymous>:7:4194)
at swapSlideProgress (jquery.themepunch.revolution.min.js?ver=5.3.0.2:8)
at Object.target (jquery.themepunch.revolution.min.js?ver=5.3.0.2:8)
at Object.g._callback (jquery.themepunch.tools.min.js?ver=5.3.0.2:60)
at Object.g.render (jquery.themepunch.tools.min.js?ver=5.3.0.2:60)
at Object.g.render (jquery.themepunch.tools.min.js?ver=5.3.0.2:60)
at Object.C._updateRoot.F.render (jquery.themepunch.tools.min.js?ver=5.3.0.2:60)
at Object.g.dispatchEvent (jquery.themepunch.tools.min.js?ver=5.3.0.2:60)
at r (jquery.themepunch.tools.min.js?ver=5.3.0.2:60)

Please, contact administrator
for this information.

#149573 Copied Theme version: 3.2 WooCommerce version: 4.7

5 Answers

etinteractive

Participant

December 19, 2016 at 22:16

Appears as if your version of REV slider is 2 months old, could be a bug in this version.

Any plans to update it?

#149577 Copied

arosink

Participant

December 20, 2016 at 03:53

You can find updated plugins (not only REV slider) via https://www.8theme.com/download-plugins/

#149586 Copied

etinteractive

Participant

December 20, 2016 at 04:07

I had NO IDEA,

THANK YOU AROSINK!

#149589 Copied

etinteractive

Participant

December 20, 2016 at 04:30

upgraded Rev slider however it does not fix the problem.
I think it has to do with using a Slider shortcode in TExt box vs Rev Slider in VC.

If i use Text box shortcode I get errors, if I use Rev Slider component in VC it works with no errors.

#149590 Copied

Olga Barlow

Support staff

December 20, 2016 at 14:27

Hello,

I have checked our test installs and we don’t have such issue. Could you, please, provide me link to page where I’ll be able to check the problem?

Regards

#149636 Copied
Tagged: error, load, product page, slider, templates, woocommerce, wordpress
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