Return to previous page

Slider revolution - by graphics - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

graphics

Participant

July 18, 2019 at 09:02

Hi,

I don’t know if you can help me with that…
I can’t enter to my slider in revolution slider.
I have an error page : https://prnt.sc/ognwed
It’s like that since three days.

Can you help me ?
thank you.

Please, contact administrator
for this information.

#217323 Copied Theme version: 5.3.1

1 Answer

Rose Tyler

Support staff

July 18, 2019 at 09:13

Hello,

The 500 error means that there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
Also, ask your hosting provider to increase WordPress memory limit to 256MB.

As I can see the Core plugin should be updated on your site http://prntscr.com/ogo2mi , please follow our documentation to do the update via FTP – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , or you can delete the Core plugin and install the latest version via Appearance > Install plugins.

Regards

#217324 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Jewellery Niche Market – Multivendor WP WooCommerce Theme

lazy-placeholder

Finances – WordPress WooCommerce Theme

lazy-placeholder

Niche Market 02 – Multivendor WP WooCommerce Theme

lazy-placeholder

Spa – WordPress WooCommerce Theme

lazy-placeholder

Hotel – WordPress Theme

lazy-placeholder

Yoga Accessories – WordPress WooCommerce Theme

lazy-placeholder

Cleaning – WordPress WooCommerce Theme

lazy-placeholder

Lingerie Store – WordPress WooCommerce Theme

lazy-placeholder

Architecture Studio – WordPress WooCommerce Theme

lazy-placeholder

Shoes Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.