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Slider Revolution problems for my website

This topic has 7 replies, 3 voices, and was last updated 7 months, 3 weeks ago ago by Andrew Mitchell

lorence

Participant

May 10, 2024 at 09:37

Hi there,

I want to change the video on our webiste, but the theme i choose without youtube ID options, also the actions close the video not work. our website: zoonlai.com

Files is visible for topic creator and
support staff only.

#394603 Copied Theme version: 9.3.8

6 Answers

Rose Tyler

Support staff

May 10, 2024 at 10:47

Hello,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Also, please provide the video you want to add to the Slider.

Best Regards,
8Theme’s Team

#394616 Copied

lorence

Participant

May 12, 2024 at 02:48

sure, I leave here? This message isn’t public and others couldn’t see this?

#394776 Copied

Rose Tyler

Support staff

May 12, 2024 at 05:24

Hello,

Please use the Private Content area to provide wp-admin access https://prnt.sc/0FFNX2Lbqo9e

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#394786 Copied

lorence

Participant

May 12, 2024 at 06:46

We do have another question, attach image how to change the contect red arrow tewards.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#394794 Copied

Rose Tyler

Support staff

May 12, 2024 at 09:41

Hello,

We appreciate your prompt response.

Please post different questions via separate threads – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ What exactly video do you want to add for the slider? Settings are here – https://prnt.sc/UEvXWD0lepce
Read more – https://www.sliderrevolution.com/manual/adding-and-configuring-video-layers/

2/ We’ve imported Slider from the demo on your site https://prnt.sc/clfZaQdVM22S and the Closer button works fine there. It means some changes that were done by you affected it. Please compare settings to find out the reason for the issue.

3/ Edit product description using Elementor. Columns can be re-ordered, for example https://gyazo.com/9373520577e0b75ffac37f89f15aadbe

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#394806 Copied

Andrew Mitchell

Support staff

May 13, 2024 at 03:51

Dear lorence,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#394873 Copied
Tagged: fix slider revolution problems, optimize woocommerce slider revolution, revolution slider wordpress issues, slider revolution bug fixes, slider revolution issues, troubleshooting slider revolution, wordpress woocommerce templates
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