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Slider Revolution Source image not working

This topic has 10 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

michele_carangella

Participant

May 30, 2018 at 16:18

Hi,
during the last two days i’m inable to see the source file option in Slider Revolution.
I’ve tried to update the plugin and set up correctly the system requirements but still have the problem.

Did you have some tip to resolve?
Regards

Please, contact administrator
for this information.

#193910 Copied Theme version: 4.26

9 Answers

Rose Tyler

Support staff

May 31, 2018 at 06:52

Hello,

Try to downgrade CMB2 plugin to previous version or temporary disable it during editing the Revolution slider. CMB2 plugin updated CodeMirror but Revolution slider – not and they conflict now. Read here detailed information https://www.8theme.com/topic/slider-revolution-javascript-broke-cant-change-sliders/

Regards

#193928 Copied

michele_carangella

Participant

May 31, 2018 at 08:28

Hi Rose,
i can’t see the option for the slider even if i disable the CMB2 plugin. I’ve delete th cache but still see the problem.

#193949 Copied

Rose Tyler

Support staff

May 31, 2018 at 08:53

Hello,

Can you see some errors in the console? Have you tried to disable all 3rd-party plugins?

Regards

#193954 Copied

michele_carangella

Participant

May 31, 2018 at 09:07

Nope, no error, just this http://prntscr.com/jowugw

Yes i’ve disable all the plugin and purge all caches.

#193957 Copied

Rose Tyler

Support staff

May 31, 2018 at 09:26

In this case, please provide me temporary wp-admin access in the Private Content area so I can take a closer look.

Regards

#193959 Copied

michele_carangella

Participant

May 31, 2018 at 10:26

In private the access

Please, contact administrator
for this information.

#193972 Copied

Rose Tyler

Support staff

May 31, 2018 at 11:07

Problem is related to your child theme. You have made changes that caused this issue, so, check your code and find what caused this error in the console of the revolution slider https://prnt.sc/joyikc
If you enable parent theme you’ll see that everything works fine.

Regards

#193980 Copied

michele_carangella

Participant

May 31, 2018 at 11:17

Ok, i will check! Thank you 🙂

#193981 Copied

Rose Tyler

Support staff

May 31, 2018 at 12:09

You’re welcome!

Regards

#193983 Copied
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